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Apr 3, 2013 8:14 AM UTC
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Munchkin code added but the URL doesnt come on click links drop down

Hello

I am trying to setup an alert for every unsusbcribe request (As we have not been able to setup an automatic system for unsubscribe)

We have created an URL accesspay.com/UnsubscribeConfirm.html

and added munckin code. But cant see this code in 'click link' download option?

4 replies

Apr 3, 2013 11:16 PM UTC
Hi Akanksha,

Have you looked for it in "Visited Web Page"?

Where would they be clicking this link from?  Is it a link on the actual website?
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Apr 4, 2013 7:58 PM UTC

I'd do more than just a click link.  Sometimes people accidently click without meaning to unsubscribe.  We have a bit more complex process, and about 25% of the people who click the unsubscribe linke in an email don't actually complete the process.

Step 1:  Create a Marketo Landing Page

Create your page as a Marketo landing  page.  Use this page as your email unsubscribe link target.
Create a one-field form with Email Address Only. 
Add the form to your landing page.  

Step 2:  Create your alert message.

Create an email message something like this:

The following person has unsubscribed:
Name:  {{lead.First Name}} {{lead.Last Name}}
Email Address: {{lead.Email Address}}


Step 3: Set up the campaign to process:

Trigger Smart Campaign

SmartList:  Fills out form (using name of the form above)

Flow:
1. Send Alert (email you created in Step 2 above)
2. Change Data Field
--Field name: Unsubscribed
--New Value: true 
3. Schedule:  Activate

This will set the Unsubscribe field in Marketo, so you won't accidently send a message, and send an internal alert.  It also gives the recipient one last chance to keep receiving your emails.


 

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May 13, 2013 11:28 PM UTC
You won't see the link in the dropdown until it has been clicked by some lead at least once. Also, I agree with Steve, it is really unsafe to rely on click like for email unsubscribe.

Particularly because a lead may not have Javascript enabled and the click link event wouldn't be tracked in that case.
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Feb 24, 2020 7:51 PM UTC
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