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Level 4
Feb 25, 2022 6:01 PM UTC
Solved

Multiple Senders

I got a request today to send 1 email from 2 senders. This seems counterintuitive, but I need to double check if Marketo can handle 2 email addresses in the from field.

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Feb 25, 2022 6:16 PM UTC

This sounds like an XY problem.

 

No modern email clients will process multiple addresses in the From: header (although the SMTP standard does technically allow it).

 

What is the intended outcome of having multiple comma-delimited addresses in the From:? That is, what is the business requirement?

4 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Feb 25, 2022 6:16 PM UTC

This sounds like an XY problem.

 

No modern email clients will process multiple addresses in the From: header (although the SMTP standard does technically allow it).

 

What is the intended outcome of having multiple comma-delimited addresses in the From:? That is, what is the business requirement?

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Level 4
Feb 25, 2022 6:40 PM UTC

The requestor might be confusing "reply-to" with "from". Can there be multiple reply-to addresses?

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Darshil_Shah1
Adobe Champion, Community Advisor, UG Leader
Adobe Champion, Community Advisor, UG Leader
Feb 25, 2022 6:44 PM UTC

Well, this also is not supported similar to from address - not by Marketo / by other mail clients. You can however use a single distribution list in the reply-to email address instead.

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