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mtbaker
Level 2
May 28, 2020
Répondu

MSI SFDC Configuration Error

I've reviewed the articles regarding errors when configuring Marketo Sales Insight with SFDC Enterprise Edition.  I'm getting the "Required fields are not configured in Salesforce error" on the Priority field on the Lead and Contact objects .

I can't find this field on either object.  Anyone else encounter this?

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Meilleure réponse par mtbaker

Support pointed me to the standard Community post on this issue and said because it's Salesforce, there's nothing they can do to help.

 

I finally figured out that instead of the Priority field, it's the Engagement field (API name --> Priority) that was the issue.  I recommended that they update the Community Post since as written it's extremely unhelpful.

2 commentaires

Chris_Wilcox
Chris_Wilcox
Level 8
May 28, 2020

Nope but I'd submit a support ticket! They will be able to help you! 🙂 

mtbakerAuteurRéponse
Level 2
May 28, 2020

Support pointed me to the standard Community post on this issue and said because it's Salesforce, there's nothing they can do to help.

 

I finally figured out that instead of the Priority field, it's the Engagement field (API name --> Priority) that was the issue.  I recommended that they update the Community Post since as written it's extremely unhelpful.

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