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Anonymous
October 28, 2016
Solved

Merge Invalid Emails Smart Campaign

We have a large number of leads in Marketo that are duplicates where one of the emails in Invalid and one is not.  Is there an easy way to clean this up by creating a smart campaign?

Thank you!

Sarah

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Devraj_Grewal
Devraj_GrewalAccepted solution
Level 10
October 28, 2016

Sarah,

You cannot merge via smart campaign because you will not be able to view the conflicted fields where you need to choose one value to overwrite. Merging leads can only be done one at a time by selecting two leads from a list view and running the "Merge Leads" lead action, or through your CRM, which is preferred.

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3 replies

Devraj_Grewal
Devraj_GrewalAccepted solution
Level 10
October 28, 2016

Sarah,

You cannot merge via smart campaign because you will not be able to view the conflicted fields where you need to choose one value to overwrite. Merging leads can only be done one at a time by selecting two leads from a list view and running the "Merge Leads" lead action, or through your CRM, which is preferred.

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Josh_Hill13
Josh_Hill13
Level 10
October 28, 2016

In addition to what Devraj said, this process is best done with a service like RingLead or Demand Tools.

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    Jessica_Kao3
    Jessica_Kao3
    Level 7
    October 28, 2016

    Adding Openprise to the list of merging platforms

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