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Level 2
May 26, 2022 4:08 PM UTC
Question

Member Syncing with email addresses not having a .com?

I'm having an issue with members not syncing from the app.  I've noticed that there is a common denominator - if the email address doesn't end in .com it doesn't sync.  Does anyone know a work around? 

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1 reply

Amy_Goldfine
Level 9
May 26, 2022 11:43 PM UTC

Do you mean the event checkin app? I would open a support ticket.

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Amy GoldfineMarketo Champion & Adobe Community Advisor