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Askew02
Level 2
Oct 18, 2022 3:13 PM UTC
Question

Marketo setup with Gmail Corporate Domain

I'm hoping someone can help me. We are unsure what to put as our IP address since we use Gmail for our corporate email. I'm hoping someone else has setup Marketo using this process and can help with this portion of the setup. We are also using Network Solutions for our management and instructions aren't really written for our process.

Thanks,

Heather Askew

7 replies

David_Gallaghe2
David_Gallaghe2
Level 4
Oct 18, 2022 5:06 PM UTC

Keep in mind that you will likely be sending from a shared IP unless you upgraded to a dedicated IP with Marketo. In order to send email you will need to align these send from ip addresses with your DNS via SPF/DKIM records. some folks also like to set up a separate send from email subdomain for Marketing communications. 

 

Net Net most of the info you need/require can be found here: 

  1. https://experienceleague.adobe.com/docs/marketo/using/getting-started-with-marketo/setup/setup-steps.html?lang=en#ask-it-to-configure-protocols
  2. https://experienceleague.adobe.com/docs/marketo/using/getting-started-with-marketo/setup/configure-protocols-for-marketo.html?lang=en 
  3. community.cdn.marketo.com/ConfigureProtocolsforMarketo.pdf 

If you are a new customer and working with a launch pack partner or onboarding rep, they will have additional info for you too. 

 

I hope this helps 😄

 

 

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    SanfordWhiteman
    User Group Leader
    SanfordWhitemanUser Group Leader
    User Group Leader
    Oct 18, 2022 10:22 PM UTC
    Keep in mind that you will likely be sending from a shared IP unless you upgraded to a dedicated IP with Marketo. In order to send email you will need to align these send from ip addresses with your DNS via SPF/DKIM records.

    Well, kind of, except with a shared IP and unbranded sender there’s no need to do anything w/SPF (more likely you’ll break your existing SPF record) and DKIM doesn’t relate to IPs. So that’s why I was starting out with “where are you putting an IP”? 🙂

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    SanfordWhiteman
    User Group Leader
    SanfordWhitemanUser Group Leader
    User Group Leader
    Oct 18, 2022 5:10 PM UTC

    Sorry, your question isn’t clear.  (Where are you putting an IP address? Are you asking about Marketo IPs to provide to your IT team for allow-listing  — not recommended btw? About mailserver public IPs to paste somewhere else?)

     

    Please provide complete details so someone can help out.

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    Askew02Author
    Level 2
    Oct 25, 2022 11:34 PM UTC

    Our Marketo Implementation team was able to figure this out. Thanks! We are now working on connecting it to SFDC and building assets!

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    SanfordWhiteman
    User Group Leader
    SanfordWhitemanUser Group Leader
    User Group Leader
    Oct 26, 2022 12:29 AM UTC
    For posterity it would be good if you'd describe exactly what you were referring to with IPs as there's only one case where IPs/ranges would ever be directly entered.
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    Askew02Author
    Level 2
    Nov 1, 2022 2:54 PM UTC
    We need to set up SPF and DKIM so Marketo is authorized to send emails on our behalf.
    • To set up SPF, please add the following to DNS entries:
    IN TXT [vivistim.com]: v=spf1 mx ip4:[please include your corporate IP address(es)] include: mktomail.com ~all
     
    We didn't have a corporate IP address because we use Gmail. 
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