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transofttomas
Level 1
June 17, 2026
Question

Marketo Session Timeout time

Ever since we moved over to Adobe Console and Adobe Login, all our Marketo users are complaining about the short session time. On a regular 8 hour work day it is quite common that you have to login 5 or 6 times. It becomes quite annoying. (sometimes it happens multiple times within the hour)

Does anyone know if and where we can extend the session timeout ? 

Doesn't seem to be an option in Marketo Admin itself, so i'm asuming it is a setting from the Adobe Console. 

2 replies

Michael_Florin-2
Michael_Florin-2
Level 10
June 17, 2026

I think I have seen this somewhere, but now I don’t find it anymore. But I can tell for sure that this doesn’t happen for me or any users I know. My session is stable for days.

EDIT: Found it. It’s in the console under “Authentication Settings”. You have to have admin rights.

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transofttomasAuthor
Level 1
June 17, 2026

Thank you Michael, I have Marketo Admin rights, but it seems i lack the rights to access this setting in our console. 

I'll check with my IT department if they can check the “Authentication Settings”.

 

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Tomas
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