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Level 1
Oct 19, 2020 2:18 PM UTC
Question

Marketo sales insight on SFDC doesn't show upcoming email campaigns

Hi Community,

 

I upgraded last week the Marketo sales insight as requested by Marketo.

for some reason I don't see lead's or contact's upcoming emails such as scheduled nurturing emails.

Any idea ? Did I miss something ?

5 replies

Amy_Goldfine
Level 9
Oct 20, 2020 12:01 AM UTC

You need to configure it in the package settings in SFDC. https://docs.marketo.com/display/public/DOCS/Marketo+Sales+Insight+Configuration+Tab+in+Salesforce

 

FYI it only shows all upcoming emails and events, not just those that are relevant to the contact, so it may or may not be relevant

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Amy GoldfineMarketo Champion & Adobe Community Advisor
iriser-2Author
Level 1
Oct 25, 2020 12:49 PM UTC

Thank you Amy.

I configure it from the first place, but still it shows only upcoming events and not upcoming email campaigns 😞

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Amy_Goldfine
Level 9
Oct 27, 2020 8:16 PM UTC

I would open a support ticket

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Amy GoldfineMarketo Champion & Adobe Community Advisor