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Jun 13, 2017 4:13 PM UTC
Question

Marketo Modules not drag and droppable or editable

Hi all,

We are creating a Marketo template to have modules in and the container has been set at the <td> of the main table with the modules being table elements themselves.

The modules show up in the module pane but you can't drag them into the email and the one on the page by default is not editable.

I've made it as simple as possible to debug but does not work. Here is my code.

<table border="0" cellpadding="0" cellspacing="0" width="100%" style="min-width: 100%;">

  <tr>

    <td class="mktoContainer" id="MktContainer" style="max-width:100%;">

      <table class="mktoModule" id="test" mktoName="test">

        <tr>

        <td>

          <div class="mktoText" id="testText1" mktoName ="TestText1">

          Some Text

        </div>

         </td>

        </tr>

      

      </table>

      </td>

    <!-- END of Marketo Module Container -->

    </tr>

  </table>

Thanks!

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10 replies

Grégoire_Miche2
Level 10
Jun 13, 2017 5:08 PM UTC

Hi Luke,

The code above seems OK to me.

Provide some more complete code, so that we can check.

-Greg

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Nov 13, 2017 1:36 PM UTC

I have exactly the same problem where I can't drag and drop.  They show etc but get the red strikethrough symbol everytime.

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Akshay_Pant
Level 4
Nov 13, 2017 3:14 PM UTC

Hi Luke Walsh​,

Could you please share the HTML code.

Regards,

Akshay Pant

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Nov 13, 2017 3:40 PM UTC

That's the code above - it looks correct.  I even tried the code from here:  jennamolby.com/how-to-create-marketo-2-0-email-templates/#cpage-0 and that also did not work?

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Level 6
Nov 13, 2017 4:07 PM UTC

Can you verify if email 2.0 turned on?  

The setting is found under:
Admin -> Email -> Edit Email Editor Settings -> select 'NEW'

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Level 6
Nov 13, 2017 4:10 PM UTC

Hi Luke, 

The code worked for me


Is email 2.0 on? The setting is found under:

Admin -> Email -> Edit Email Editor Settings -> select 'NEW'

5uwAvLQmmJ.gif

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May 23, 2018 3:55 PM UTC

Hello,

I'm having the same issue where I cannot select the modules section as seen in the screenshot 1.

I also noticed the "No modules. Email is broken from template." I used the same code above.

Email 2.0 is turned on as shown below:

Any help would be awesome!

Thanks,

Huy

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Grégoire_Miche2
Level 10
May 23, 2018 3:57 PM UTC

The fact that the editor is turned on does not mean the template if adapted to the editor 2.0.

-Greg

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