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Level 1
Oct 26, 2022 12:44 AM UTC
Question

Marketo Form onSuccess no longer leading to desired follow up page

I have a very similar issue to this problem: https://nation.marketo.com/t5/product-discussions/onsuccess-handler-to-follow-up-page-has-stopped-working/m-p/326068#M184055
In this discussion, it is said that a script from GTM is causing the issue but when I prevent my GTM from loading on the site, it does not fix my problem and the onSuccess function still doesn't lead to the correct page. It worked properly for a very long time and today, it randomly stopped routing leads to the correct follow up page. Any help is appreciated.

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3 replies

SanfordWhiteman
User Group Leader
User Group Leader
Oct 26, 2022 1:47 AM UTC
You need to link to your page, nothing to debug without that.
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Level 1
Oct 26, 2022 3:15 PM UTC

Sorry for not posting the link. It did fix itself however. If this was a temporary issue that fixed itself, could it be that something went wrong on Marketo's end that made their API functions stop working?

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SanfordWhiteman
User Group Leader
User Group Leader
Oct 26, 2022 3:18 PM UTC

Sorry for not posting the link. It did fix itself however. If this was a temporary issue that fixed itself, could it be that something went wrong on Marketo's end that made their API functions stop working?

No, the Forms library hasn’t changed since September.

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