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espo92
Level 2
Mar 7, 2022 5:14 PM UTC
Solved

Marketo email template do not encode HTML

Hi,

 

Is there a way to have Marketo not escape HTML of a specific email module? Currently the system is encoding "&" to "amp;" and it breaks a third party tool we are attempting to use. I didn't see any template specific syntax and am curious to see if anyone has a workaround.

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Mar 7, 2022 7:47 PM UTC

If you use a Velocity token, you can control whether characters are encoded ($esc.html) or not.

 

But this 3rd-party tool sounds badly broken if it doesn’t get that ambiguous characters must be encoded in HTML.

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1 reply

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Mar 7, 2022 7:47 PM UTC

If you use a Velocity token, you can control whether characters are encoded ($esc.html) or not.

 

But this 3rd-party tool sounds badly broken if it doesn’t get that ambiguous characters must be encoded in HTML.

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