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Cathy_Danahy
Level 2
March 4, 2020
質問

List Uploads taking FOREVER!

  • March 4, 2020
  • 3 の返信
  • 2736 ビュー

Anyone else seeing connectivity issues where List Uploads take forever, stall out out just don't complete?

このトピックへの返信は締め切られました。

3 の返信

Steven_Vanderb3
Adobe Employee
Adobe Employee
March 4, 2020

Hi Cathy,

 

Please file a Support Ticket so the team can investigate. You can also check status.adobe.com to see if there are any reported issues (there is one for a subset of  Marketo customers as of the time of this comment).

Cathy_Danahy
Cathy_Danahy作成者
Level 2
March 4, 2020

Thanks @steven_vanderb3 !  I did check the System Status 1st.  As far as submitting a Ticket, that too is not operational for me. 😞

Amy_Goldfine
Level 9
March 4, 2020

One thing to check when a Marketo process is not happening at the expected speed is the Campaign Queue https://nation.marketo.com/t5/Product-Discussions/Where-to-view-running-processes-Action-Flows-such-as-lead-list/td-p/36849

 

If Marketo is trying to process more smart campaigns at one time than it has processing power for, it will de-prioritize some smart campaigns until the others have finished.

Amy GoldfineMarketo Champion & Adobe Community Advisor