Skip to main content
Nov 23, 2015 9:56 PM UTC
Solved

List subscriptions

When setting up a list subscription, is there a way to specify a time of day the report would be sent at? If not, what is the default time for report delivery?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
JohnCl9Accepted solution
Adobe Employee
Nov 23, 2015 11:43 PM UTC

Hi Anita,

All of the subscriptions for your instance are run between 12am and 8am.  They run when the processor is able to run them, so there isn't really a set time.

For someone in a different time zone the 12-8 time period still applies, it just begins at 12 their time, not yours.

John

7 replies

Grégoire_Miche2
Level 10
Nov 23, 2015 10:23 PM UTC

Hi anita bowers​,

No there is no way to set the time. Run a test to know at what time it will occur. And let us know.

-Greg

Translate
Grégoire_Miche2
Level 10
Nov 23, 2015 10:25 PM UTC

The doc says :

"Subscriptions are sent out anytime between 12 a.m. and 8 a.m. based on the time zone of your Marketo instance"

-Greg

Translate
Nov 23, 2015 11:05 PM UTC

Do you know what "based on the time zone" would mean for Pacific Time?

Translate
Grégoire_Miche2
Level 10
Nov 23, 2015 11:15 PM UTC

Hi again Anita,

The hours will be based on your Marketo instance in configuration (admin -> location).

-Greg

Translate
Nov 23, 2015 11:45 PM UTC

Makes sense, thanks to both of you!

Translate