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MariaMarketo
Level 2
Feb 15, 2021 4:52 PM UTC
Question

Leads from WebEx to Marketo via SSO?

There are three webinars for which we want to send a mailing out for. 

The webinars are held with "WebEx Event", which can be connected to Marketo via a LaunchPoint.

Now we do not have any explicit login data for WebEx Event, because the login is via SSO (Single Sign-on). How can we now establish the connection between Webex and Marketo?

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2 replies

Jay_Jiang
Jay_Jiang
Level 10
Feb 15, 2021 11:06 PM UTC

There are other threads on this in the community and the situation as of 2019 is that SSO is not supported in the launchpoint Webex connector

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matjazz
Level 6
Feb 16, 2021 1:44 PM UTC

+1 to Jay`s comment.

 

And just to add, a client is a Cisco partner and they kind of "have to" use Webex for webinars. Couple of months ago we tried with their engineering team to find a workaround to that issue, without success. Eventually they decided to set up a separate webex tenant, out of their primary domain, that does not have SSO. And this one works. 

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