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AnkitDu3
Level 6
January 6, 2020
Respondido

Lead Sync Error

  • January 6, 2020
  • 2 comentários
  • 3433 Visualizações

Hi All,

I am facing issues in syncing one of the lead from Marketo to Salesforce, it throws an error which says:

_createSObjects failed - An invalid XML character (Unicode: 0x13) was found in the element content of the document.

What could be the possible reason here?

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Melhor resposta por SanfordWhiteman

That's a Unicode control character (DC3). It absolutely has no place in a readable Marketo field, but could potentially have been produced by an API call or specially crafted form post or import.

Unfortunately it will not be viewable to you, so you won't know which field it's in.

You can temporarily empty one field at a time (keep the value on your clipboard) and see which one it is -- hoping it's only one.

2 comentários

SanfordWhiteman
SanfordWhitemanResposta
Level 10
January 6, 2020

That's a Unicode control character (DC3). It absolutely has no place in a readable Marketo field, but could potentially have been produced by an API call or specially crafted form post or import.

Unfortunately it will not be viewable to you, so you won't know which field it's in.

You can temporarily empty one field at a time (keep the value on your clipboard) and see which one it is -- hoping it's only one.

AnkitDu3Autor
Level 6
January 6, 2020

Luckily I was able to find that field, thank you so much @Sanford Whiteman‌ sir.

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