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jimmy-lieu
Level 1
Jul 5, 2021 9:50 PM UTC
Question

Lead Merge from SFDC - Revert total score to individual

Hi there, 

 

We recently did a merge of leads in SFDC and it triggered some campaigns in Marketo. I know that Marketo will compound the score of the lead when merged so I'm looking for a quick solution to fixing these scores without manually looking into each record. This also cause status and lifecycle stages to occur. Is there an easy retrofix for this? We have almost 2000 leads that were merged, so I am hoping for a quick and painless solution if possible! 

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2 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Jul 5, 2021 10:12 PM UTC
Quick and painless isn't possible, sorry.

You can do a Bulk Activity Extract via API to capture the "before" values, then write them back to the leads. It's simple for what it is... you'll need to have/be a developer, though.
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Amy_Goldfine
Amy_Goldfine
Level 9
Jul 6, 2021 5:55 PM UTC

I have not used them, but several developers offer tools to revert your Marketo data. I'd look at https://reverto.io/ and digitalpi.com/services/data-services/

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Amy GoldfineMarketo Champion & Adobe Community Advisor
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