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Oct 16, 2013 11:57 PM UTC
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Lead Activity Filters Access

When creating custom filters for lead activity logs do other users have access to them?  If not by default, is there a way to allow this?



Thanks
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Accepted solution
Oct 17, 2013 6:50 PM UTC
Hello Jack,

From what I've experienced, this filter does not stick from user to user.

I went ahead and tested this on my instance just to make sure and the custom filtered view was not shared amongst multiple users.

To test:
1. Create/Invite a new user (with admin access)
2. Log in this newly created user and change the activity log view for a lead (Lead A)
3. Log in with my original user and went to the activity log view for Lead A
4. The view showed no filtered results

The same goes for when saving a custom view.  The custom view is only available on a per user basis.

6 replies

Level 10
Oct 17, 2013 3:13 PM UTC
Hi Jack,

Admin settings have the option to set user privileges. You can define access for users from Admin settings

Regards,
Alok
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Oct 17, 2013 3:33 PM UTC
The question is, if one user creates a custom filter in the activity log do other users have access to them?
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Accepted solution
Oct 17, 2013 6:50 PM UTC
Hello Jack,

From what I've experienced, this filter does not stick from user to user.

I went ahead and tested this on my instance just to make sure and the custom filtered view was not shared amongst multiple users.

To test:
1. Create/Invite a new user (with admin access)
2. Log in this newly created user and change the activity log view for a lead (Lead A)
3. Log in with my original user and went to the activity log view for Lead A
4. The view showed no filtered results

The same goes for when saving a custom view.  The custom view is only available on a per user basis.
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Oct 17, 2013 7:10 PM UTC
JT, I did not think so but wanted to check to see if anyone else knew about a way to share these filters with other users.  Since this does not appear to be possible I will create a new idea.

Thanks

Idea - Share Custom Activity Log Filters
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Oct 17, 2013 7:19 PM UTC
Hello Jack,

Let me know when it's up as I'd like to vote for it myself.  
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Oct 17, 2013 7:50 PM UTC