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richmoy
Level 1
Sep 11, 2020 5:18 PM UTC
Question

Issue with Email Link Performance report

I'm running into an issue where my email link performance report shows me old data from mid-August when I want to see the last 7 days' performance. Is this related to Marketo being down earlier today?

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3 replies

rachel2-2
Level 8
Sep 11, 2020 10:33 PM UTC

Is it possible the email was sent in mid-August but the link clicks were more recent?

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richmoyAuthor
Level 1
Sep 13, 2020 12:40 AM UTC

I've only selected emails sent between 9/6 and 9/11 in my setup, so a little confused as to what's happening here. Additionally in other reports (weekly email performance, weekly link performance), I notice the same issue even though I only want to see data from hand-selected emails sent.

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Sep 14, 2020 7:40 PM UTC

Can you show screenshots of both your Smart List tab and the Setup tab?

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