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teresahsu
Level 2
Sep 1, 2021 5:50 AM UTC
Solved

Is there a way to use Unsubscribed Cause in the smart list?

Hi,

I can't find the Unsubscribed Cause field when I'm trying to build the smart list. Is there a way I can use it in my smart list?

It also appears the field is not available for the flow or token.

 

Thank you!

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falvaresAccepted solution
Adobe Employee
Sep 2, 2021 4:41 AM UTC

@teresahsu 

Unsubscribed Cause is a system field and cannot be used or modified by API or Smart Lists. It is populated by the Marketo system only.

Any specific reason as to why you want to use Unsubscribed Cause?

 

You could build a field in Marketo to store the data from the Unsubscribed Cause if you need to? {lead.Unsubscribed_Cause} - but going back to understanding the use case.

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3 replies

Amy_Goldfine
Amy_Goldfine
Level 9
Sep 1, 2021 8:52 PM UTC

Do you see the field in your list of fields in Admin?

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Amy GoldfineMarketo Champion & Adobe Community Advisor
teresahsuAuthor
Level 2
Sep 2, 2021 3:40 AM UTC

Hi Amy,

 

Yes. It's in the field management but it doesn't have the API name. 🤔 🤔

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Adobe Employee
falvaresAdobe EmployeeAccepted solution
Adobe Employee
Sep 2, 2021 4:41 AM UTC

@teresahsu 

Unsubscribed Cause is a system field and cannot be used or modified by API or Smart Lists. It is populated by the Marketo system only.

Any specific reason as to why you want to use Unsubscribed Cause?

 

You could build a field in Marketo to store the data from the Unsubscribed Cause if you need to? {lead.Unsubscribed_Cause} - but going back to understanding the use case.

Translate
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