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Tom_Kerlin2
Level 7
Oct 27, 2016 4:47 PM UTC
Solved

Is there a way to look at why emails bounced for a specific email?

Hi all,

Is there a way to look at why emails bounced for a specific email?  In the email performance report I can see counts for hard and soft bounces but I’d like to know the reasons within those categories without having to dive into each leads activity details manually.

Thanks,

Tom

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Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
Oct 27, 2016 5:00 PM UTC

Hi Tom,

Create a lead performance report. Group it by bounce reason, filter it to include only the leads that had this email bounced.

-Greg

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Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
Oct 27, 2016 5:00 PM UTC

Hi Tom,

Create a lead performance report. Group it by bounce reason, filter it to include only the leads that had this email bounced.

-Greg

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