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Anonymous
February 18, 2015
Question

Invalid Landing Page Domain

I'm trying to complete my marketo setup, and IT has informed me they've created by CNAME records for my landing page and email.  Now when I go into admin, it says "Invalid Landing Page Domain" and I also get an error for my email CNAME.  My web developer sent me a screenshot of the records, which matches what I was given in my IT configuration protocols.  What's my next step to troubleshooting this?
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3 replies

Josh_Hill13
Josh_Hill13
Level 10
February 18, 2015
You may have to wait 2 to 48 hours for the DNS record to propagate across the world. Until that happens, marketo won't recognize the domain.
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Anonymous
February 18, 2015
Thanks Josh - it's been about 2 weeks.  I've got them checking to make sure it was put on the external server and not internal.  Wonder if there are any other reasons for the error?
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Justin_Cooperm2
Justin_Cooperm2
Level 10
February 18, 2015
Contact support, they can assist you.
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