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Vlada_Prasolova
Level 5
Dec 4, 2013 2:31 PM UTC
Question

Integration with Zendesk

i've read the community and did not find any mentions that Marketo can be somehow integrated with Zendesk

but may be there is some work-around to do it?

our sales-team uses Zendesk for communications with customers, so i wondered if there is any way to combine these activities with what i do in Marketo
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5 replies

Dec 4, 2013 3:11 PM UTC
There is no official integration on http://launchpoint.marketo.com, perhaps due lack of demand.

The good news: Zendesk offers an API and that opens wide possibilities to integrate with Marketo SOAP API.
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Dec 4, 2013 4:26 PM UTC
Hi Vlada, 

We are using a service called MUV by The New Office to sync Marketo and Netsuite and they also have a connector for ZenDesk that we're utilizing.  MUV is good at syncing data between multiple systems and I've been really impressed with it.  Maybe it will fit your needs. 


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Vlada_Prasolova
Level 5
Dec 5, 2013 12:56 PM UTC
Thank you both!
will try to investigate these options
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Level 2
May 3, 2022 2:38 PM UTC

Hi,

 

Sorry for raising this topic again.

 

I've been researching and as far as I can see the only alternatives to integrate Marketo and Zendesk is through Zapier or the API, there is no direct integration, right?

 

Thanks,

José

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Darshil_Shah1
Adobe Champion, Community Advisor, UG Leader
Adobe Champion, Community Advisor, UG Leader
May 3, 2022 3:31 PM UTC

AFAIK - there still isn't any native/direct OOTB connector for integrating Marketo with Zendesk.

 

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