Skip to main content
JeffSm6
Level 6
March 4, 2015
Respondido

Insufficient Access Error Message

  • March 4, 2015
  • 2 comentários
  • 1361 Visualizações
I was trying to merge 10 leads together, but after spinning for a while, a "System Error" window popped up saying, "Insufficient access rights on cross-reference id/n". (I have admin rights, btw.) Does anyone know what this means? Are there any stipulations to merging leads that I'm unaware of, like cross-partition merging or anything like that?
Este tópico foi fechado para respostas.
Melhor resposta por Josh_Hill13
This is an SFDC error. The Marketo user cannot access something to merge the leads. Try merging the records in SFDC directly.

2 comentários

Josh_Hill13
Josh_Hill13Resposta
Level 10
March 4, 2015
This is an SFDC error. The Marketo user cannot access something to merge the leads. Try merging the records in SFDC directly.
JeffSm6Autor
Level 6
March 4, 2015
Ahh, I'm seeing now that one or more of those 10 were SFDC contacts, and you can't merge leads with contacts. It's all making sense now. Thanks!
Condições do fórumAccessibility statement

Loading footer...