Adobe Marketo Engage General

We are extracting the files from MArketo for CRM sync, so question is: How to check the daily export limit and while extracting the files, is there a way we can see how much limit is still remaining? For example: if the export limit is 500 MB, when we run the script to export the files, how will i check if 300 MB is done and 200MB remaining

Team,What are the different possibilities by which we can sync Marketo campaigns to salesforce?Thanks in Advance!

We have a new LP template and cannot determine why the page is not going to the destination defined in the form upon submission. Does anyone have any idea? Here's the test page mktg.billtrust.com/Testing4community.html (feel free to submit the form with junk - records will be deleted) Destination page set on the form https://mktg.billtrust.com/subscription-change-confirm.html  

we have run into some issues with our Data Quality scoring that looks at specifically formatted phone numbers and determines if the criteria is met.    Currently we're unable to require country codes on our Marketo forms (we don't think there's a way to do that) so if people submit their phone numbers without country code, they are failing the DQ scoring. Is this something anyone else is dealing with and if so, do you have thoughts on how best to tackle/address?   TIA

Hi everyone,   To manage our lead database limits, we currently delete anyone that unsubscribes and is then inactive for a period of time. What I have noticed is that when these leads are re-acquired by another program (say 4 months after they were deleted they fill in a form on the website) they are marked as 'acquired by' that program and therefore reporting as a new lead when I'd rather classify them as 'reactivated'.   So in summary, I'm looking for a way to report/identify leads who are truly new to our business (no prior history in Marketo) vs those who are have been re-activated (for lack of a better word!) which would mean they existed at some stage, were deleted and then re-added upon engagement again.   Any idea on the filters I could use to produce a report of new vs reactivated?   Appreciate your help!   What I'd like to do

I want to capture both landing page visits and those who click on the PDF CTA separately to a specific landing page.  The landing page doesn't live in Marketo but there is munchkin tracking on the page.    I tested using an email address that is in the database and cookied on my machine. The first smart campaign shows that I visited the page but the second smart campaign isn't showing any results. When I go to my activity log it shows that I clicked the link on the page but why doesn't it show up in the program smart campaign? Any ideas or can you recommend a better way to set this up? I set up a Web Content program with two smart campaigns:  Smart Campaign 1   Smart Campaign 2 In process of adding new status of Web Content > Download  

Hi,  I have a PURL website that has dynamic content based on the known user (their name is in the URL). On page load, it recognizes the correct user because it has their name on top banner (via tokens).  The problem I'm having is that when I fill out the form, it is creating a new record in the database, instead of updating the known user's record. How do I resolve this? 

Hello,  I have completed the steps outlined in this tutorial with about 95% success. Here is what I've been able to do:Modify my form embed code to track events with Google Tag ManagerModify my form embed code to push the Google Analytics Client ID back to a hidden field on the form. Create a web hook to send the Marketo Unique User ID to Google Analytics via a new event that's performed from the web hook. Where I'm stuck - I want the Marketo Unique User ID to show up on the user explorer as an additional custom dimension that I've labeled as UserId (I know they are different, but I'm rolling with it for now). I have the custom dimension set to user so it's visible on the user explorer section within GA, but it's listed as (not set). I've verified that the web hook is pushing this data and populating the custom dimension because when I look at it from an event perspective it's there. When I try to view the data from the user's perspective it's not set with the

I am about to import a very large list of individuals (50,000+) into our database. We use Marketo and Salesforce. Is it recommended to upload that list into Salesforce, and then the individuals will automatically sync into Marketo? Or upload the new database members into Marketo first? 

My team uses Trello to manage our campaign planning. We have one board with cards for each campaign. Each campaign card contains email, landing page, and social assets. I am wondering if anyone on here has integrated Trello and Marketo for campaign planning/execution.   The only integration literature I can find relates to how Trello/Marketo integrate as it relates to passing info on new leads. Does anyone have experience with my use case detailed above?   Thank you!

Hey, Due to limitations of number of records in Marketo we thought about mass delete some of our old leads only in Marketo. We have a sync rule in place to make sure these leads will not be re-synced from Salesforce but if these leads will happen to come back and fill out any form on our website, How can we make sure a duplicate record will not be created or there will not be a syncing issue because Salesforce will return an error because there's already a record with this email address?    Thank you. 

Hi, I am trying to set-up a trigger if a pdf document on a web page (Coded Marketo page with embedded form) is downloaded, in order to receive a notification every time, someone clicks a pdf is a known user in Marketo. You can see in the image below, that Marketo has tracked the activity, but the smart campaign trigger didn't fire.The pdf is on the following page, but only visible if you are a known user. As I am using the Known Visitor HTML functionally, so people will get the link directly when a known visitor. This is the web page: Whitepaper - PXI Express System Thanks for your help. Jasmin 

Hello,   My colleagues and I have been experiencing issues with Marketo lately. When logged into an instance and performing changes, like updating an email template and previewing for example, Marketo comes with an error where you need to refresh the page, doing so you get kicked out of the instance and need to log in again. It seems to be happening right after the auto-save functionality when editing an email template for example. This happened without logging into any other instance today.Error screenshot:   I have ANOTHER issue when looking at Marketo community pages, after viewing a page, and clicking the next community page for example I get this Error, this has been going on for a few months and I'm getting tired of it Any suggestions here? Request Entity too large:   Let me know if this is a Marketo issue or a localized issue and if there are any solutions. Thank you! 

Hi All -    Sorry if this has been answered too many times, but terminology is getting to be a little tricky for me: specifically when it comes to "in past," "in past before" ...etc.   We have a filter that calculates a specific date for a given user. I'd like to send those folks an email *one day after that date*, and enter them into a sequence of emails.    For example: - Calculated Date Filter = 10/1/2020 - Date I'd like to enter them into the next sequence of emails: 10/2/2020   What would be the correct smart filter to put on "Calculated Date Filter"?   I've seen people suggest using a combination of ([Filter Date] "in past before = 2 days" and "in past 1 day") and some people suggesting just using "[Filter Date] in past = 1 day". Would either of these work? Neither of them? I obviously only want them to be able to enter this sequence once.    Thank you in advance!

As a follow up from the August 6, 2020's Email Personalization Overview webinar (recording available here) answers to questions that we couldn't get to during the Q&A section are located here. If you have further questions, feel free to post them in the comments section!   Question Answer We have a weekly newsletter with a modular template, and we have segmentation by a person's interest/topic. We want the top item of the newsletter to relate to the person's interest, and then have the other items below. Can we use My Tokens to specify modular content for Topic 1, Topic 2, Topic 3, and then use Segmentation to allow us to put Topic 3 content at the top for people in Segmentation 3, but then have modular content for Topic 1 and Topic 2 listed below? Yes, but it will depend on how your email template's been created. As long as there aren't variable requirements, you should be able to do this (i.e. if you're using rich text modules).  Only 2 "segments" can be use

Hello!   We want to be able to build a webhook that runs when someone clicks a link in an email. So anyone who clicked a certain link, their email address automatically gets sent to a google spreadsheet. Does anyone know how to build a webhook like this that can help?   Thanks, Bonnie

Did anybody have any issue with headline module not appearing as set up in Marketo. I've added a headline text that is bold in Marketo in header image and when I send a sample in Outlook it appears as normal not bold, the font weight in id headline text in Marketo is font weight 900 so it should be bold but in Outlook the headline text in header is just normal. Can that be fixed somehow?   Thanks!

Hello! We are experimenting with ungating top of the funnel content on our website. Bottom of the funnel content will remain gated.Does anyone know of any tracking software that plugs into Marketo for ungated content? Is there anything in the marketplace that can help us track leads for ungated content? Any suggestions or best practices?Thanks for you help,Chris

Testing out a particular inbox that seems to have some spam limitations on the volume of emails can get through for that one email domain/company. We have pared down the size of lists and want to do a staggered send to test the inbox - anyone have insight or advice on how much time via a wait step we could leave in between each send? 1 hour, 2 hours, more, etc?

Hi all,    I have an old stream in an engagement program. I'v got it paused & I've got the old mails in an archive folder. But I was wondering if it was possible to archive the stream...   I want to retain the stream's performance so I can use it in reporting, but the stream is dead & won't be reactivated. So I'd like to clean it out of the view. If you can't archive it per say, then what's the best practice here?   Any tips would be greatly appreciated.    -Troy

Hi, I'm setting up our domain name for landing pages and it doesn't seem like I can add ".io" in the url. For example: "go.domainname.io". Ideally, we want to match our current website as closely as possible so ".com" isn't the best option. Any ideas why this isn't working?

Hi - if I add a contact to Stream 1 of a nurture and there is no cadence set for stream 1- the contact should receive the email immediately right?

I've been asked to add a full width background video to a guided landing page template, and enable it to have a CTA button or headline floating over it. Something similar to https://www.w3schools.com/howto/howto_css_fullscreen_video.asp. I haven't found a way to accomplish this on a guided template. Does anyone have any experience doing this?

Hi All -    I have a Default Email Program (briefcase icon). In this Default Email Program, I have an Email Program (mailbox icon) that is dedicated to an A/B test for two emails to Audience 1.    In this same Default Email Program, I have a Smart Campaign that is sending a single email (NOT part of the A/B test), to Audience 2. In setting up the flow for this Smart Campaign, I need to "Change Program Status" to "Sent."   My question is: does that Change Program Status to Sent ONLY APPLY to the recipients of that single email to Audience 2? Or, does it also change the status of folks in the A/B test in the separate Email Program because it's technically part of the same program?    Thanks, Josh

Hello users!   We are looking to understand more about your use cases surrounding Archived Folders. We want to know more on how you use them today and how they are incorporated into your workflows. Please let us know by filling out this survey: https://forms.office.com/Pages/ResponsePage.aspx?id=Wht7-jR7h0OUrtLBeN7O4W-cZY6yeuxOop4Ok2kYK91UM1BUOElFSVAzUzlNODRVSUJMTFJIMkg4NyQlQCN0PWcuWe look forward to learning more about your usage with Archived Folders!   Thank you,   Brian Kim |  Product Owner  |  Adobe  |  brkim@adobe.com