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Hello, I'm getting stuck with this problem. We send an email to ex-members with a birthday offer. We have that automation correctly setup but a change is needed. We need to wait 1 year after they become ex-members and then, run the campaign. For example: Cancel DateBirthday Receives Email?Mar 1, 2024Mar 2, 2024❌ (Too soon)Mar 1, 2024Feb 28, 2026✅ (More than 1 year) I can't seem to find a way to do this with the wait step. Does anyone know what I need to do or if there's another solution already written? Thanks in advance and best regards.
Hello,We've been trying to troubleshoot a Marketo<>Zoom integration for our webinars for a while now and not making any progress.Our original set up was using the webhook to push data over to zoom, we have since tried to move over to the Launchpoint integration. We've been able to successfully set up launchpoint, connect the program to our webinars however anytime we try to push a registration over to Zoom we immediately get a Registration Error. We've made sure that the fields needed are mapped over to Zoom, ensured that the registration is required. Marketo support is saying it's an issue on the Zoom end, so we are not sure what we should be looking at next to resolve the issue.Any ideas? Has anyone else has a similar issue?
I have been trying to access user activity using the Marketo API. But when I enable the filter for my form using the assetIds property, I get an empty result, even though the moreResult parameter is true. I have tried sending subsequent requests using the nextPageToken from the response using a script 40+ times. Still I don't get any results even though i can see there are activities for that form via the Marketo UI.{ "requestId": "cff5#194afe31292", "success": true, "nextPageToken": "V54QFQASDKUGS7WTQJFWFEQV3LEYG5A4FQ4BZGTUE7ZDQMS3U5MA====", "moreResult": true}
Apologies upon apologies if this has been answered before - but I can't seem to find the correct query to give me the answer I need.We have a large number of always-on Smart Campaigns running with multiple Flow steps and one thing I can seem to figure out is if there's a way to see the quantity of Leads that are active PER STEP?Like if my Flow is 10 steps and I want to see how many people are currently in the Step 5 Wait or the Step 8 Email Send?
To our surprise, we found this option in Marketo Field Management. It seems to only appear if your instance was moved to the Adobe Admin Console. Does anybody know what this function does? The only documentation I find is a decade old. Thanks!Michael
Can someone help to correct this script which is not loading the Page at all<html> <head> <title>Embed Marketo Form</title> </head> <body> <h1>Test to load Marketo Form - not working</h1> <script src="//pages.sjsu.edu/js/forms2/js/forms2.min.js"></script> <form id="mktoForm_2031"></form> <script>MktoForms2.loadForm("//pages.sjsu.edu", "663-UKQ-998", 2031, function (form){MktoForms2.lightbox(form).show();});</script> </body> </html> It does not show the Marketo Form when I browse to this page on Chrome.What is wrong here?
Hi, has anyone tried marketo's interactive webinars? I looked for reviews but couldn't find any. If you have, could you please share your feedback? How's the quality of the webinar? Is it user-friendly? Is it an improvement compared to the webinar platform you were using before? Thank you.
Hello, We are working on a Year in Review email that will pull in customer data through a marekto only field. We are using the code below to pull in all of our data and formatting it to include a comma on the larger numbers: #set($YIR_most_thank_yousCapped = ${lead.mostThankYousYIR}) #set( $YIR_most_thank_yousFormatted = $number.format( "${esc.h},${esc.h}${esc.h}${esc.h}", $YIR_most_thank_yousCapped ) ) $YIR_most_thank_yousFormatted As I am discussing this code with our in house developer, he suggested we use "#,###" instead of "${esc.h},${esc.h}${esc.h}${esc.h}" as a best practice using this code below: #set($YIR_most_thank_yousCapped = ${lead.mostThankYousYIR}) #if($YIR_most_thank_yousCapped && $YIR_most_thank_yousCapped != "") #set($YIR_most_thank_yousFormatted = $number.format("#,###", $YIR_most_thank_yousCapped)) $YIR_most_thank_yousFormatted #else 0 #end When we use this code, however, the email preview breaks. I am wo
We recently sent an email campaign; the main CTA was a click to a Marketo Landing Page.In the reporting I could see, of the people who were sent the email 30 people had visited the webpage ( activity: Visit Web Page recorded), but no email click was recorded, the open was recorded.I did ask Marketo Support about this, and they explained that these customers would have disabled email click tracking but accepted web tracking.Has anyone else experienced this? Are there any good articles on this topic?Also, is there anyway to work out what % of our customers have disabled email click tracking?( The Marketo Landing Page was not shared any other way and these clicks did follow the email send and open activity).Thank you
Has anyone worked with a Marketo Landing Page consultant that can help set us up with some basic templates?
Hello,I'm seeing some unexpected results in my Marketo Smart Campaign flow. Here's how it's set up:Step 1: Send EmailChoice 1: IF condition is "X" then Send Email 1Choice 2: IF Random Sample is "50" then Send Email 2Default Choice: Send Email 3After running the campaign, the email send counts are:Email 1: 900 recordsEmail 2: 700 recordsEmail 3: 250 recordsI expected Email 2 and Email 3 to have roughly the same number of sends because I used a 50% random sample split. Can anyone explain why I'm seeing this uneven distribution between Email 2 and Email 3?
Hi All,For any Goldcast users out there, has anyone successfully copied data from a Goldcast Event User Engagement Activity into a Marketo Lead field? Specifically, we are trying to copy the questions users ask during a webinar into a "Marketing Notes" field. Normally, I'd use a trigger token to achieve this, but Custom Activities (such as the Goldcast one) are not supported. Any ideas on how to achieve this would be greatly appreciated.
I'm curious what each of you are doing within your Marketo instance to protect it from bots and spam form fill outs. Or perhaps it's something you're doing on the LP side of things. I know of the honey pot method and implementing recaptcha (which is a pain btw) - but has this actually worked for any of you? I need to find a good solution. Examples please! I know I'm not the only that has been faced with this.
I'm not sure I've correctly labeled this as a form pre-fill. My goal is to shorten my forms to increase landing page conversion. For example, I'm creating two landing pages: one for a campaign directed at small businesses (less than 10 locations) and mid-sized chains (more than 10 locations). Each page will have its own form. I want to have the fields for number of locations hidden, but still filled out on the backend. I know which number to select based on which landing page/form they've accessed. Is this possible?
Hi,I have defined a smartlist with Email Invalid = true, but some of the email addresses are not showing up in the list though email invalid is true in Marketo. Could anyone tell me the possible reason. Same is the case with system defined smartlistThanks,Babu
Hello! I'm looking for some help with an going issue my team is having. We've created a program to help concatenate lead history with custom IDs from vendors being sent via API. Every time a vendor sends an ID the field is updated with the date and new vendor ID.I have noticed Marketo (or SFDC) is failing to update certain leads and its' only the ones who are existing leads. In the Activity Log once a lead's action is 'Sync Person Updated to SFDC' it doesn't actually update the field.The field that has been created works just fine, because it's only a handful of leads and only happens to existing leads, but after that action happens the field doesn't update.
Hi everyone,I’ve noticed an issue when using Email Insights. Regardless of which workspace I select (as shown in the image below— items 1, 2, and 3), the data displayed in the metrics section (highlighted as item 4) does not change.In this specific case, the client would like to view the combined data for all workspaces in Email Insights. Is it possible to achieve this? Or is there a specific configuration required to display aggregated data across multiple workspaces?
Hi, what is the most effective way to parse custom parameters from a URL into custom fields in Marketo? preferably from within Marketo
A client has a handful of different countries using the same Social Media Launchpoint integration. For Linkedin specifically, field mapping linkedin custom fields to Marketo fields isn't a straight forward process.Fields have to be mapped via the Marketo UI (Admin>>launchpoints>>linkedin lead ads service...) but as you can see from the image below, the marketing consent fields are impossible to differentiate across different countries, and you cannot change the name of the field in Linkedin. Is there a way to effectively identify a Marketing Consent field Linkedin from one workspace and Marketing Consent field in another workspace in Linkedin when end users of both forms see the same legal verbiage?
I am building a nurture campaign and in the email we have a link that is using a token to schedule a meeting.{{lead.Salesloft Meeting Link:default=https://mydefaultlink}}But this does not register as a clicked link when clicked. Every other link in the email works as intended.
I am currently working on using the API to check various settings related to a program.I have a question regarding Smart Campaigns.When a Smart Campaign is scheduled for execution, is there a way to retrieve the scheduled date via the API?I found that scheduling a campaign via the API is possible, as mentioned in the documentation below:https://developer.adobe.com/marketo-apis/api/mapi/#operation/scheduleCampaignUsingPOSTHowever, I couldn't find any information on how to retrieve the scheduled date after it has been set.Any guidance or suggestions would be greatly appreciated.
Hi Team, Is there a way to pull a report in marketo to know the asset landing page total views, conversions/total views and conversions from the UTM's For example if I have to pull a report on a specific asset like white paper landing page on our website; how would I view the total views, conversations/views and conversations from UTMs. Please guide. Thanks,Deepthi.
I'm looking to build some dashboards that display visuals related to Preference Center, System Status, Deliverability (as part of KPIs). The only documentation i'm able to find is related to Revenue Explorer, which i dont have. Is there a way to build out some basic dashboards made up of various reports I've created?
Hello, I was going through with a few questions related to the partition and workspace, please refer the question in screenshot. As per my understanding, we should do assignments at the admin level, but the Adobe answer key says it should be at the smart campaign level.Can anyone please help me to understand where I am missing here? Thanks,
Hi All, My client is new to the Marketo instance who wants to set up Email domains within Marketo for Email deliverability. I have gone through the the available Marketo documentations for set up but couldn't get clear understanding of it. The document states to insert CNAME,SPF,MX records for this set up. Who will do this ? Can someone please provide step by step set up guidelines for Email domain/IP set up ? Is this configuration needs to be done by Marketo support ? or We only need to configure it within instance ? What are the pre requisites which are expected from client end for this set up ? Kindly advise. Thanks & Regards, Neelam
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