Adobe Marketo Engage General

Hi,    1. I am trying to copy the values from Opportunity Constraint custom fields to a token. But the token does not gets populated with the value. Can anyone help me to guide to copy the values from constraint custom fields to token or any custom or standard field.    2. I have mapped the Marketo with Facebook business account. The Facebook form capture leads and sends to Marketo.. But there are cerrtain fields in custom activties which do not get stored in any Marketo field. I want to copy the custom activity field values to Marketo fields. Can anyone has tried this before?    Thanks & Regards Rajesh Khatri 

I hope someone can help me out! We are currently sending out a newsletter on a bi-monthly basis - one of our largest email blasts. In 2019, the average open rate was around 30%/35% per newsletter. Since the beginning of 2020, this rate dropped and the 3 newsletters we sent out this year all ended up around the 25%. We do not know what has caused this sudden drop so consistently, as the newsletter remained similar in quality as did the target audiences. We have done some A/B testing for any changes in 2020 versus 2019, but nothing big came out of this. I know open rates are not always accurate but a -10% drop is extremely big. I am enticed to think it could be due to a different way open rates are measured by Marketo/ISPs, because it happened year-over-year, but that is just an assumption. Does anyone have any ideas what could have cause this large drop or how we can tackle this?  

Hi all   I'm creating an email script which outputs a currency value based on the person's currency. So, for example, someone might have a value assigned of 1125.13 euros. My script should take the input, localise it by the currency that is selected, and give the output as a string for printing in the email. In the example above, 1125.13 euros would become €1.125,13 - since a comma is the fractional separator and a period is the thousands separator.    I'm getting my formats from here: https://fastspring.com/blog/how-to-format-30-currencies-from-countries-all-over-the-world/. Now while I don't need all of the currencies here, I need a solid dozen of them, and the string formatting gets quite complicated.    I've read about the .currency method under NumberTools - but I want to set the locale. Reading through something like this: https://groups.google.com/forum/#!topic/dotcms/Aax-lKAsWhk I feel that we can't change locale like this in Marketo

Hi all, Quick question about program memberships, and excluding people based on membership (or not) of different programs. If a lead is a member of a welcome journey, as an example, hen they flow to an engagement stream, or enter another email send program, does the membership update/dissolve automatically? As in, if I want to exclude someone in the welcome journey, can I simply filter 'member of welcome program = false?' Thanks, Lucas  

Okay so I'm currently running a Subject Line A/B test for a newsletter I'm sending out. The winning factor is Click-Open Ratio. The winning subject line email is scheduled to send out next Tuesday. But after getting the analytics on the test back, I don't want the winning subject line to be used. Instead I want the losing subject line to go out. I've tried deleting the campaign all together and it won't let me. Is there a way I can edit the campaign at this point so that the winning subject line doesn't go out, and so I can chose what subject line goes out? If not, is there a way I can delete the campaign all together?

So is this possible and how difficult would it be for a javascript dev to write the code?   So there is some history and back and forth that lead to the predicament I am now in and needing some help with a solution. We are using calendly to allow our existing leads to schedule appointments. However we are being tasked with using it for lead gen as well. So initially we were researching using calendly to create the lead in SFDC. However I didn't want to do this since it could result in duplicates. Additionally we need to cookie the records and capture some additional information that using a native calendly form won't allow. So my thought and possible solution is to first promote a marketo LP/form, and then upon form submission direct to the calendly appointment stuff. However after picking a date/time and what not the calendly page still asks for user info. I know I can prefill that using javascript variables or URL parameters. However I am not sure how to capture the info from th

Hi, I've been asked to create some modules in Marketo.  Is anyone aware of a way to create a module so that sections can be deleted and there would not be an empty space in its place?   The users of the template would like to be able to edit these modules without having to touch any html. 

Does anyone know how to get query string data included in an Interesting Moment?  Whenever someone searches for a product on our website and then visits a product page it only shows the general product url in MSI, but it doesn't show what product page they were looking at bc the query string isn't included.   I can see this data in the activity log, but I'd like to get it into MSI so our reps have that information.   Is there any way to get to do this?  

Hey guys!  I'm new working on Marketo. I have a question about Smart campaigns. How exactly do you filter on the field value? I need to select a specific field: Interested in Cloud to activate the campaign. I've done this:I selected the trigger form (Contact Form) and I need to be able to select a specific field within that form. Is this possible? Help me, please!   Thanks in advance. Maria

Good Morning all,.I'm just starting to wrap my head around our Marketo Sales Insight experience in Salesforce. As you can see on the image below this person has a lead Score of 1,872 but it's not showing me the activity on the Score tab. Any suggestions for want I might to do fix?thanks, Mark

Hi, I edited an email template to update the footer background-color, and it shows new updated color on the template preview. But a couple of emails created using this same template does not show the update. Not sure what could be the reason, any ideas?  Thank you! 

Hi there,    I was wondering if anyone has experience in logging Marketo email content to SFDC?    Currently, we're logging emails as Activities in Salesforce. However, it doesn't capture the content of the emails and only the template of the email is visible. Same goes for the MSI, email templates are visible but not the content within the tokens.    I'm trying to log email content as how a user would see it, in SFDC. Thus, please let me know if there is any way to do this?   Thanks,   Malay

Dear Marketo community,   We want to update email content sections (https://developers.marketo.com/rest-api/endpoint-reference/asset-endpoint-reference/#!/Emails/updateEmailComponentContentUsingPOST) and then send a sample email.   However, just using the aforementioned API alone does not cause any immediate update to the email asset, as verified on the Marketo email editor and in the sample email (which shows the old content).   We found out that approving the email draft helps make the update immediate. However, when we want to update (and approve), send sample email, and update again (and approve), and send sample email again, the subsequent updates are not immediate.   It is only after a couple of minutes that we can do another immediate update.   May I know how the update and approve API works? Are they both async? What happened to the subsequent update API calls? Are they queued or are they simply ignored?   Thank you!   Regards, Jiayee

I'm trying to get my form button to align to the right per our web team's new design specs. I can't include a link to the page in development, but I put the form on a test LP here: https://info.gepower.com/WF_2020_GE-Power_Web-CUF_Main-Web-CUF-LP-Test.html Can anyone suggest a way to move it over to the right? I don't want to drag it to the right in the form builder if I can avoid that...

We have some popup forms that display on certain sections of our website, after a few seconds. The problem is, we only need the popups to display for new visitors, not known leads. Is there an easy way to do this in Marketo?

I have a list of company/account(the numbers are bit high and manual processing is tough) names and need to pull the contacts/subscribers associated with each company/account list. Please advise on how to do this, thanks.

I have a series of emails that needs to be deployed at fixed intervals. For instance if Email 1 goes out today, the next email will deploy 10 days later and so on.. I cannot use wait step configured to wait for 10 days because I have certain other conditions that needs to be considered and would prefer to move with a separate smart campaign for next emails in the series. How do I pull the contacts that have received the email exactly the 10th day before, so that I can use this condition to deploy the next email in the series. Please advise, thanks.

Hi,   I have setup my webinar registration form with three hidden fields to capture utm_source, utm_medium, utm_campaign from the website URL. These fields are linked with Person Source, Person Medium and Person Campaign in the form respectively. The issue that I am facing now it is updating old Person source of the lead i.e. from "email promotion" to "website". So how should I stop changing person source value with every form fill? I want Person source to be updated only if person source is empty.   Thanks 

When the nurture program's status is set to '2 Engaged - Success', does the campaign members progress through the flow and receive the rest of the emails form the track? Say for instance there are 4 emails in the nurture track and the contact did some activity after they receive email 2 that marked their program status as Success. Would they still be receiving email 3 & 4?

Our team want to update bulk lead via custom API. what will be correct JSON to update lead based on dedupe field as email address.  

Hi-   I uploaded a list of leads to Marketo, total members are 47K. I had a send 7/14-7/16 but it only went to 3K of the total list. I scheduled a second send 7/17 to reach more of the audience but it didn't go out to anyone. Any idea why this would happen?    Smart list targeting: - preference center is true - marketing particition segment is NAMER/Default - Country is US - Language segment is Default - Block lists - member of list which I uploaded - had not recieved email in last 30 days  

When I check the data of my e-mail dashboard, it´s different from the data shown in the Analytics/E-mail Reports/E-mail Performance. Is it right? E-mails sent, delivered and the others has diferente values. Could someone help me?    

We have a trigger program for "Fill Out Form" with a referrer link. The flow step is to: Send Email; Wait 20 minutes; Change Data Value to the UTM-campaign; Wait 2 mins; Call Webhook. This will send a PDF Sample in email to the contact who filled out the form, and launch a webhook to our sales team. We have found that some people who fill out the form are getting the email while others are not. Also the webhook may not launch for a few. We have checked to see if some have unsubscribed, been blacklisted, or are in the Marketing Suspended table which they are not. We have looked at the activity log and see the action of the form being filled out but the email is not sent. So wondering why this would happen, and if anyone has experienced this. We have a support ticket in but also doing research here for feedback.

Will need to make an email blast for the Account/Company list that we have identified for the campaign. I have been asked to pull the top 5 contacts associated with every Account/Company list that we are targeting. We will be identifying the top contacts based on the behavioural score which is a measure of how well they engage with our marketing assets. Please advise, thanks.

I have created "Google Customer Match" launchpoint authorized by client's google account and the launchpoint status changed as "Active". Then i have tried to pushed a testing list into Google, but i got the System Error and also the launchpoint status changed as "Failed". Can anyone let me know if any error occurred in the service or error occurred in the google authorized.