Adobe Marketo Engage General

We are trying to add multiple different Marketo forms to a single page.  (These forms may have the same fields, but they have different form ids.)  While the logic seems to work, clicking on the modal link to the modal Marketo form seems to interfere / conflict with the Marketo form in the footer somehow.What could be the issue here?  Is it the fact that both forms are asking for email address?  Or maybe that the footer form was cloned from the original? Thanks, all!

Is there a way to change the field label position for each field individually? I know that I can change all the fields on a form to either above or left in the form settings, however, I would like to postion one label to the left while keeping the rest of the labels above.Does anyone know if this is possible?

Hey there, budding Forms 2.0 JS developer! Do you really know how local <script> tags work?  ’Cuz you should.   Let’s examine the difference between snippet A: <script> // something you pasted from somewhere function ABC(){ alerb("Independent function ABC running"); } ABC(); // something you pasted from somewhere else or wrote from scratch function DEF(){ alert("Independent function DEF running"); } DEF(); </script>   And snippet B: <script> // something you pasted from somewhere function ABC(){ alerb("Independent function ABC running"); } ABC(); </script> <script> // something you pasted from somewhere else or wrote from scratch function DEF(){ alert("Independent function DEF running"); } DEF(); </script>   Yes, the typo in alerb is deliberate, and appears in both A and B. To save your eyesight: the only difference

We are using the MSI Outlook Plugin for our sales team but they would like to send to multiple emails in the BCC field. When we do a test to multiple people, Salesforce is only tracking the activity from the first recipient.   Is it possible to have Salesforce track activity from all recipients?

Engagement Program Questions. In the following scenario will the user get the same email twice if the same email is in both streams?SCENARIO:Stream A - Email A1, Email A2, Email A3Stream B - Email B1, Email B2, Email A3Person in stream A receives A1, A2 then A3, then because their score has hit threshold x, they jump to stream B. Email A3 is also in stream B. Its the exact same email but placed in both streams. Will those people who have had A3 in stream A, get email A3 again when they run through stream B. I know they cant get the same email twice in the same stream, but I am not sure if that same rule carries across to the same email in another stream?

Hi all,   I'm trying to understand how querying and creating Marketo companies works through the API. Here's what I'm struggling with specifically:When I query companies like this from Postman:     {{base_url}}/rest/v1/companies.json?filterType=externalCompanyId&filterValues=1000244485     I get this result:   { "requestId": "de8d#17bff2da213", "result": [], "success": true }   I've tried various filterTypes like "id" or "company" and "externalCompanyId" as seen above, but the result was never not empty. Here's what the description of the company object looks like: ({{base_url}}/rest/v1/companies/describe.json)   "result": [ { "name": "Company", "description": "Map for API company fields", "createdAt": "2019-03-22T17:37:45Z", "updatedAt": "2019-03-22T17:37:45Z", "idField": "id", "dedupeFields": [ "externalCompanyId" ],

Hi community,    I want to send myself samples from emails in a few live engagement program. Is this possible without disrupting the sending? It's been a minute since I have worked within Marketo.   TIA!

Hi,   We are completing our Salesforce to Marketo sync in our sandbox environment. Our SFDC contacts are classified into 2 types (consumers and dealers). Consumer come through has regular Person Accounts and that is syncing correctly into Marketo; however, our Dealer Contacts are coming in, but the Account the Dealer Contact is assigned to in SFDC is not coming through and the Company section of that Contact's person detail page is blank.    Does anybody know what the issue might be or what I should check with this kind of setup? We did already make sure the sync user has full access. 

I read through the PersonAccount threads and got some good info, but its still not clear to me if new fields for a person account should be added to the Contact component or the Account component of the PersonAccount on SFDC. Its also not clear to me if we need to recreate custom fields on the Contact component  that were added to the Account component previous to acquiring Marketo. Does anyone have any insight on how to expose new and existing custom fields on the PersonAccount to Marketo Sync?

Hi there. If I have two webhook calls in a single triggered smart campaign flow, are they guaranteed to execute in the order they are listed? Cheers Jo

Can you send emails in batches instead of all at once?We have developed an online tool - we'd like to send an email out about the tool, but would like to stagger the email in batches so (in case of wild success) we don't overload the tool with too many visitors at the time same.Does Marketo allow for this? If yes, how?

If I have a list of 1500 people I want to invite to a webinar that spans in varying number of people per account (i.e. could be anything from 1 person at X Account but 30 people at Y Account) over say 300 Accounts is there a good way to throttle the sends to only send to say max number of 5 people at a specific company within one email send?    So if Y Account above 5 people get the invite email today but we want to cap that and then send to another 5 people at Y Company at a separate set time say tomorrow.   Is there a scalable way to do something like this? I talked to support and there is no native way - we ended up using the "Random Sample" solution to split it randomly into multiple static lists and sent separately each list at different times but this seems like a clunky (pretty manual) annoying solution but also doesn't definitely solve for the cap as there (albeit small) is a chance more then 5 people at Y company could end up in the same random sample. Thanks.&n

Problem: Hello Community, We are working on a campaign launching very soon. I am having an issue with a module that we're going to use wherein the logo on the left and the text on the right are not lining up vertically in Outlook Desktop, including the older versions and Outlook 2019 Windows and Outlook 2019 120 DPI. The tds that they are in are set to valign="top" so not sure why this is not working. Link to email: Government Vacation Rewards (ovstravel.com) The specific module with the issue is: Module 10 | BofA Header Logo-1 Relevant Code Structure: html

Here is the challenge we have the GTM script installed on our templates and the header tags implemented:   In the header: <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-TDLFLCN');</script>   In the body: <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TDLFLCN" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>   After putting this script in we set up Google ads and set the conversion for the landing pages. The challenge is we can't see the conversions firing in google ads. Has anyone else had this issue and how did you work around it (fix it)?

As a follow up from the September 8th, 2021 “Measuring ROI for Your Unique Business Needs – Beginner” webinar, you can find answers to questions that we couldn't get to during the live Q&A section here. If you have further questions, feel free to post them in the comments section. You can watch the recording and access the other resources discussed in the webinar here.   Question Answer We are a Marketo and Bizible customer. How does ROI reporting compare between the two? With out-of-the-box Marketo reporting, you can drill down between first touch and multi touch. Bizible allows you to break down your attribution reporting into several different models (FT, LT, Multi-Touch, U Shape, and even a custom attribution model). Bizible also makes it easier for you to track your paid channels through UTM tracking. Additionally, Bizible does not require contact roles to be associated to the opportunity to understand attribution. Marketo is a great tool to start your ROI rep

We've recently started to send In App messages from Marketo to our mobile app. I noticed that there isn't a lot of native reporting for in app programs or the messages themselves. The program dashboard seems to be about the only thing available. Some of it seems self-explanatory but I'm looking for definitions of the activity shown: How is Deployed different than Displayed - This particular message is configured to display when the app is opened. Presumably that's what the Displayed count is. So then how is Deployed defined? Tapped - Does tapped include dismissed? Or is it just taps on the CTA?   Additionally, are there ANY other In App Message analytics in Marketo that I may have overlooked or maybe aren't that obvious?   I've searched Community and the Internet pretty extensively and I can't seem to find any information that would help. Hopefully someone here can 🙂   Thanks!

I would like to run a report to determine which emails we have sent this year and ran an A/B test. I am "auditing" what we have A/B tested so far in our emails and some of the results.    Is there an easy way to pull a report showing what emails had any A/B test created? I can obviously shift through each individual program to see which emails had 2 or more emails within the program but we are a large firm with a ton of emails going out and that would take me a good long while to go through.   Note that we have tested for a million different things. We've tested for short vs. longer subject lines, date and time emails are sent, personalization using token such as Company_company name or Lead_first name, etc., and have run tests with  the subject line or email body content.    I can export the entire email KPI report but that only show me which emails had the subject line test but that doesn't show all AB tested emails . I just want to export the data that

Forgive me if this is a basic question. We recently launched a campaign where the email was sent on behalf of one of our executives. Their email address was in the reply-to and from fields. The executive later commented that they received a significant amount of out-of-office and address invalid messages. We have sent out many emails before on behalf of executives and this is the first time we have had this compliment. Has anyone else faced this? The article below states "Automatic replies, such as out-of-office notifications will be sent to the From address, not the Reply-To."  Is the correct course of action simply to put a different email address in the from field?   Different Email Addresses in the From and Reply-To... - Marketing Nation (marketo.com) 

Hi guys,We've run about 20 webinars that have all successfully pulled a "Join Link" using the token: {{member.webinar url}}Recently, we changed our template for the email that contains that link, but the {{member.webinar url}} code remains the same across both of them. However, now the "Join Link" doesn't render anything at all -> no link, just the blank text "Join Link". Any idea why this would happen? How to fix?Thanks,Andrew

Hi, Is there a quick and easy way of getting the total numbers of email sent, delivered, open, click etc data ? I have the email ids as well as their program and folder id that I wanna pull the data for but I cannot find any endpoint where I can pull the analytics data by the email id.   This is how I am doing it now. I am creating the bulk extract jobs [https://developers.marketo.com/rest-api/bulk-extract/]  With the following body:   { "format": "CSV", "filter": { "createdAt": { "startAt": "2019-07-02T00:00:00-00:00", "endAt": "2019-07-04T23:59:59-00:00" }, "activityTypeIds": [ 6, 7, 9, 10, 11, 27, 39, 40, 41, 45 ] }, "fields": [ "activityDate", "activityTypeId", "primaryAttributeValueId" ] } The activity type ids are the ids of the email-related activi

emoji in Marketo email subject line

Has anyone integrated Marketo with Sugar CRM though Zapier?   Would love to get someone's feedback on this.