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jennyrahman
Level 1
September 9, 2022
Solved

IMAGE issues

there seems to be a new update the security certificate but the images are not showing unless you change the URL back to http VS https. Any insight would be great.

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
September 9, 2022

Yes, this is a different issue. Your LP domain is still using the default SSL cert which only supports the wildcard domain *.marketo.com.

 

You need to open a case and ensure that the domain pages.pgatourinfo.com is explicitly added to your SSL cert.

 

This won’t be an additional cost as it’s now bundled with all subscriptions.

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3 replies

SanfordWhiteman
SanfordWhiteman
Level 10
September 9, 2022

Can you please provide a sample URL? And are you sure you aren’t seeing this bug: https://nation.marketo.com/t5/product-discussions/design-studio-file-urls-broken-on-new-experience/m-p/328594#M185529

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jennyrahmanAuthor
Level 1
September 9, 2022

might be the same issue since our images never had https so maybe now it's just adding the s and I assumed we had security added. Is that an additional cost to have a secure server?

 

broken link: 

pages.pgatourinfo.com/rs/519-WCN-379/images/m2-live-8-25-22.jpg

 

working link

pages.pgatourinfo.com/rs/519-WCN-379/images/m2-live-8-25-22.jpg

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
September 9, 2022

Yes, this is a different issue. Your LP domain is still using the default SSL cert which only supports the wildcard domain *.marketo.com.

 

You need to open a case and ensure that the domain pages.pgatourinfo.com is explicitly added to your SSL cert.

 

This won’t be an additional cost as it’s now bundled with all subscriptions.

Translate
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