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Anonymous
Sep 23, 2015 9:46 PM UTC
Solved

If Known Visitor, Hide Form

Most pages on my site I won't want forms. There are some more valuable pieces of content I want to put behind forms, but I don't want to make people submit 20 forms to read my 20 best articles.

I don't really like the if known show custom HTML functionality in forms 2.0 either. Is there a way to hide the form and custom HTML if I get a known visitor? Munchkin already tracks page visits for known visitors, so I'd like to hide the form.

Anybody else feel this pain and solve it?

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Accepted solution
Sep 24, 2015 10:48 AM UTC

Hi Eric

If you change HTML to <div></div> at custom HTML editor,show nothing.

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22 replies

Anonymous
Accepted solution
Sep 24, 2015 10:48 AM UTC

Hi Eric

If you change HTML to <div></div> at custom HTML editor,show nothing.

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    Grant_Booth
    Grant_Booth
    Level 9
    Sep 24, 2015 4:50 PM UTC

    Hi Eric,

    Takehiro's answer is definitely the simplest. Alternatively, you could use example #1 at our developer documentation:

    Forms 2.0 » Marketo Developers

    and add this in an HTML block on the page:

    <script>

    MktoForms2.whenReady(function (form) {

     

       // Add an onSuccess handler

      form.onSuccess(function(values, followUpUrl) {

       // Get the form's jQuery element and hide it

      form.getFormElem().hide();

       // Return false to prevent the submission handler from taking the lead to the follow up url

       return false;

       });

    });

    </script>

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    Kenny_Elkington
    Adobe Employee
    Kenny_ElkingtonAdobe Employee
    Adobe Employee
    Sep 24, 2015 5:06 PM UTC

    This example only applies upon successful submission.  There's a few ways to do it with the API, but Takehiro's is the most elegant one.

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    Grant_Booth
    Grant_Booth
    Level 9
    Sep 24, 2015 5:17 PM UTC

    Rereading the original thread, I see I was thinking of a very different situation. Thanks Kenny!

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    Anonymous
    Oct 27, 2015 11:16 PM UTC

    Hi Eric,

    I'm trying to understand your use case to see if it is similar to mine. Pretty much, if I have a known visitor, I want them to be able to get to the gated content, without the gate. What did this custom HTML do for you?

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    SanfordWhiteman
    User Group Leader
    SanfordWhitemanUser Group Leader
    User Group Leader
    Oct 27, 2015 11:44 PM UTC

    The custom HTML (and CSS) ensures that that the act of showing the Known Lead HTML in turn hides the entire form.

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    Julz_James
    Level 8
    Dec 24, 2015 10:00 AM UTC

    Hi everyone!

    Further to this I'm using pop up forms on a  guided template, and I want to do a  similar thing with those forms, so when it's a know visitor the form doesn't show, it just goes directly to the asset.

    Can anyone help?  I tried using this code:

    <script>

      document.body.className += ' knownLead';

    </script>

    Then add Custom CSS to the form:

    .knownLead .mktoModal {

      display: none;

    }

    But it doesn't work.

    My test landing page is here:

    http://go.cornerstoneondemand.com/Julz-Test.html

    Thanks

    Juli

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    SanfordWhiteman
    User Group Leader
    SanfordWhitemanUser Group Leader
    User Group Leader
    Dec 24, 2015 7:33 PM UTC

    In your case the modal uses a different DOM structure (created by the bPopup plugin).

    This CSS will hide the form and modal wrapper (together with the Known Lead HTML above, of course).

    .knownLead .b-modal.__b-popup1__, .knownLead .mktoForm {

        display: none !important;

    }

    But I think your goal is slightly different because you don't want to only hide the form, you want to let the person download immediately.  Which means your Known Lead HTML <script> block should probably end with

    document.location.href="go.cornerstoneondemand.com/your.pdf";

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    Julz_James
    Level 8
    Dec 24, 2015 7:38 PM UTC

    That's excellent thank you so much!

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