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Level 2
Aug 6, 2021 11:06 AM UTC
Solved

I accidentally changed campaign members to not in program

Hi everyone!

 

I was trying to move 8000 contacts to an "exhausted content" nurture stream but i added a "change program status" not in program step - so now these people are no longer showing up in the program - is there anything i can do to add them back into the engagement program - into the exhausted content stream? 

 

please help! 

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Vinay_Kumar
Vinay_KumarAccepted solution
Community Advisor and User Group Leader
Aug 6, 2021 11:41 AM UTC

Hi @maria_ftgp, Create a campaign with filter Program status was changed> name of program and add constraint New status.

and in flow Add to engagement program. Then you can make other updates. 

Hope this helps!

2 replies

Vinay_Kumar
Community Advisor and User Group Leader
Vinay_KumarCommunity Advisor and User Group LeaderAccepted solution
Community Advisor and User Group Leader
Aug 6, 2021 11:41 AM UTC

Hi @maria_ftgp, Create a campaign with filter Program status was changed> name of program and add constraint New status.

and in flow Add to engagement program. Then you can make other updates. 

Hope this helps!

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Level 2
Aug 6, 2021 2:00 PM UTC

Thank you!!! I am going to try this right now but sounds like the right solution to me!

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Maria Solechnik