How to unapprove an autoresponder email in Marketo?

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My triggered automated email can’t be “unapproved” when I click the unapprove option. What do I have to “turn off” in the automated routine to be able to unapprove and access/update my email?

sandy_logitechAccepted solution

Level 4

You must ensure the email isn't referenced in any smart lists, flows, reports, etc.

But you don't need to unapprove in order to edit the asset. Just create a draft.

sandy_logitechAccepted solution

Level 4

You must ensure the email isn't referenced in any smart lists, flows, reports, etc.

But you don't need to unapprove in order to edit the asset. Just create a draft.

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precise_image3606Author

Level 1

Thanks for the tip. We found the active SEND EMAIL flow step and took it out of the sequence and that enabled us to unapprove and edit...

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