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Kaitlyn_Nelson2
Kaitlyn_Nelson2
Level 2
Jan 27, 2020 10:41 PM UTC
Question

How to remove tracking from links

How do I removed tracking from links? I used to be able to click on the link and there would be a box that allowed you to turn off tracking. With our new templates, I can't seem to find that option

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9 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Jan 28, 2020 12:13 AM UTC

Links visible in the Rich Text area still have that option. Where are you looking?

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Kaitlyn_Nelson2
Kaitlyn_Nelson2Author
Level 2
Jan 28, 2020 12:34 AM UTC

Most of the email is using modules. Can you open the attachment above? I took a screenshot

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Jan 28, 2020 12:39 AM UTC

Pls remove the attachment and paste the image inline. Not all users can see attachments. 

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Kaitlyn_Nelson2
Kaitlyn_Nelson2Author
Level 2
Jan 28, 2020 12:48 AM UTC

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Jan 28, 2020 12:51 AM UTC

When the link is built from a variable like that, you need to have another Boolean var to turn tracking on/off coded into the template.

Why are you turning off tracking, though?

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Kaitlyn_Nelson2
Kaitlyn_Nelson2Author
Level 2
Jan 28, 2020 12:56 AM UTC

This is an OFT that we are providing to sales. This will not be sent from Marketo

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Jan 28, 2020 1:01 AM UTC

OK... interesting use case... anyway, the template needs to built right for this.

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