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Apr 1, 2013 5:32 PM UTC
Solved

How to prevent certain fields from updating on SFDC sync?

Hi-
I'd like to prevent certain field in a SFDC Contact record from updating when synced with Marketo. I've read through the community postings and can't find anything that addresses this specifically for a contact type of record. I'd like to block updates to the name and possibly a couple other fields. Thanks.
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Accepted solution
Apr 2, 2013 1:19 PM UTC
There isn't a solution in Marketo.  You have to confiure the contact fields to be read-only for the marketo sync users WITHIN SFDC using the security rules

Cheers,
Eric

11 replies

Nov 12, 2014 7:48 PM UTC
Hi Alisa,
I'm having the same exact issue where Marketo is updating the names of contact name fields in SFDC and I need that to stop immediately. As Emily had asked what rule did your SFDC admin put in place to change the value back if Marketo changes it?
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