How to mark sensitive Sales leads from receiving marketing emails?

Question

How does your organization manage those sensitive sales leads that we still want to email operational email, but not marketing emails for a specified amount of time? Like say we are negotiating with them on a contract and don't want a marketing email to sway them to reject it for some reason.

Is it as simple as just creating a checkbox for this? Or is there something already built in for situations like this? Thanks!

Steven_Vanderb3 · Accepted Answer

You would want to change to Marketing Suspended = true. That will block all non-operational emails.Understanding Unsubscribe - Marketo Docs - Product Documentation

matjazz · Answer

Hi Danielle,it can be as easy as just creating a checkbox or you can also make a list/smart list and put/push them on it. There are many ways to achieve that, depending also on a how you track parameters that define a contact as "don't sent them emails", so you can automate the processes as much as possible.best;m

Sign up

Login with SSO

Login to the community

Login with SSO