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Level 2
Nov 12, 2026 9:28 PM UTC
Question

How to Identify, Track, and Report Salesforce Sync Failures in Adobe Marketo Engage?

Hello Marketo Community,

We are currently facing a challenge with identifying and tracking Salesforce sync failures in Adobe Marketo Engage.

Our leadership team wants visibility into these sync failures, including the number of failures, reasons for failure, and affected records.

However, we haven't found an effective way to identify and report on these failures separately in Marketo.

Has anyone faced a similar challenge? Is there a way to generate reports on sync failures directly in Marketo, or are there any third-party tools that can help us monitor, track, and report on these failures?

Any suggestions or recommendations would be greatly appreciated!

Thank you!

1 reply

SanfordWhiteman
User Group Leader
User Group Leader
Nov 12, 2026 9:45 PM UTC

Can you explain exactly what you need in terms of “visibility”? Please be detailed about the requirements.

 

Sync Errors are viewable in Admin » Salesforce and can be exported from there, albeit manually.

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