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Cristina_Leonet
Cristina_Leonet
Level 2
Nov 30, 2021 9:59 AM UTC
Solved

How to encode lead token First Name + Emoji in a Subject line?

Hello Community,

I'm seeking your expertise to solve a case: I would need to include in a subject line a lead token, and an emoji, I found some articles on the web, but they seem not related to my specific case.

(https://blog.teknkl.com/yes-you-can-use-emojis-in-marketo-subject-lines/)

 

EXAMPLE: Text, [NAME] [eyes emoji]

 

Do you have any suggestions?

 

Thanks in advance for your help and support! 

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Nov 30, 2021 4:53 PM UTC

As the others have said, that post has Q-encoder, which is what you need for your exact case.

 

I too have tested it with the Eyes emoji and it works fine. Can you please post the entire subject line of a received email (the raw subject line you see in view-source)?

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7 replies

lukea
Level 3
Nov 30, 2021 11:17 AM UTC

"Text, {{lead.First Name}} =?UTF-8?Q?=F0=9F=91=80?=" - see https://datatracker.ietf.org/doc/html/rfc1342. The website that you are referring to contains a little tool, which gives you the encoded emoji. 

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    Cristina_Leonet
    Cristina_LeonetAuthor
    Level 2
    Nov 30, 2021 12:07 PM UTC

    Thank you, but already tried this way, and the test is showing "=?UTF-8?Q?=F0=9F=91=80?=" instead of the emoji.

     

     

    Thanks,
    Cristina 

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    Michael_Florin-2
    Michael_Florin-2
    Level 10
    Nov 30, 2021 2:48 PM UTC

    Works for me.


    String "=?UTF-8?Q?=F0=9F=91=80?=" is in token {{my.Emoji}} placed in the subject line. Works in sample send and real send for Outlook 365 OWA.

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      SanfordWhiteman
      User Group Leader
      SanfordWhitemanUser Group LeaderAccepted solution
      User Group Leader
      Nov 30, 2021 4:53 PM UTC

      As the others have said, that post has Q-encoder, which is what you need for your exact case.

       

      I too have tested it with the Eyes emoji and it works fine. Can you please post the entire subject line of a received email (the raw subject line you see in view-source)?

      Translate
      Cristina_Leonet
      Cristina_LeonetAuthor
      Level 2
      Dec 3, 2021 1:37 PM UTC

      Here's the screenshot of the email test:

       

       

      Thanks in advance!

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      SanfordWhiteman
      User Group Leader
      SanfordWhitemanUser Group Leader
      User Group Leader
      Dec 3, 2021 6:49 PM UTC
      That doesn’t look like the view-source of the email.

      But what I already see is you have a curly apostrophe (in “You’re“). That also needs to be Q-encoded.
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