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rohanpat-2
Level 2
Jun 9, 2022 3:27 PM UTC
Solved

How to capture the exact source name in original source field?

Hi All,

We are currently capturing the original source info from our third-party apps via API, however it only shows source as Webservice API. Is there any way we can track the exact source like ex. Cvent, Uberflip, LinkedIN etc.

 

Thank you,

Rohan

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Jun 9, 2022 4:08 PM UTC

This is a matter for the 3rd-party to fix. If they do not provide the data in some way — either by updating a field, using the Push Lead endpoint with a Reason value, or connecting to a specific program — you can’t tell them apart.

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2 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Jun 9, 2022 4:08 PM UTC

This is a matter for the 3rd-party to fix. If they do not provide the data in some way — either by updating a field, using the Push Lead endpoint with a Reason value, or connecting to a specific program — you can’t tell them apart.

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    rohanpat-2Author
    Level 2
    Jun 10, 2022 4:56 PM UTC

    Thank you Sanford for your response. Let me check if there is any value they can pass for us to identify the exact source.

     

    -Rohan

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