A

Anonymous

Solved

How can I talk to someone for support

6 replies
9800 views
Translate All

I really need to talk to someone for support for Marketo.

Marketo

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Kenneth_LawAccepted solution

Level 6

Hi Linda Gee

You've been set up as an authorized support contact for your account and you should be able to either submit a case through the Support Portal or you can also give us a call, Marketo Support contact info can be found here - About Support

You can also try our new Live Chat feature in the Support Space - Support

Brittany_Stover

Level 4

Linda,

You will need to make sure you are on the approved communication list for Marketo support otherwise they will not help. If you are an administrator you should be on the list.

Also, click on the Products & Support tab ^ and you will see how to submit a ticket as well as phone numbers to call.

Translate

Kenneth_LawAccepted solution

Level 6

Hi Linda Gee

You've been set up as an authorized support contact for your account and you should be able to either submit a case through the Support Portal or you can also give us a call, Marketo Support contact info can be found here - About Support

You can also try our new Live Chat feature in the Support Space - Support

Translate

A

Anonymous

Hi Linda,

We would love to learn more about your MKTO challanges. LeadMD is the original Marketo services partner and has helped over half of all Marketo users meet and exceed their goals. Do you have time next week to chat?

Brent

LeadMD - 480-886-9100

Brent@leadmd.com

Translate

A

Anonymous

Yes, I would like to do that sometime next week. Thanks

Linda Gee | Web Production Assistant, Web Marketing

28050 Grand River | Farmington Hills | MI | 48336

P: 248-471-8631

linda.gee@beaumont.org<mailto:linda.gee@beaumont.org>

<https://www.facebook.com/BeaumontHospitals> <https://twitter.com/BeaumontHealth> <http://blog.beaumont.edu/> <https://instagram.com/beaumonthealth/> <https://www.linkedin.com/company/beaumont-health> <https://www.pinterest.com/beaumonthealth/> <https://www.youtube.com/channel/UCgNOQP5BvrzQJ_vhRo7VN1Q>

Translate

T

terri13duong

Level 1

I need help, too.

Translate

Darshil_Shah1

Adobe Champion, Community Advisor, UG Leader

@terri13duong, you should raise a support case with Marketo for any product feature issue/support related item. As mentioned in the earlier post you'd need to be an authorized user to raise support tickets for your Marketo instance, if not, you can get yourself added as an authorized user by an existing authorized user of your Marketo account. However, if you have any contracting/subscription/renewal related queries I think you should reach out to your assigned Customer Success Manager (CSM) directly.

Translate

Sign up

Login with SSO

Login to the community

Login with SSO