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Stephanie_Risto
Stephanie_Risto
Level 2
Jun 14, 2017 5:08 PM UTC
Question

GoToWebinar Simulated Live Integration

Has anyone tried using GTW's simulated live beta with Marketo integration. Both GTW and Marketo confirmed that Marketo isn't supporting the beta version, but I'm not really sure how to test the program without the Marketo support. Any ideas?

    30 replies

    Josh_Hill13
    Josh_Hill13
    Level 10
    Jun 15, 2017 3:46 PM UTC

    Please provide more details. Did you speak with GTW about documentation?

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    Stephanie_Risto
    Stephanie_RistoAuthor
    Level 2
    Jun 21, 2017 10:30 PM UTC

    I spoke with GTW and Marketo and they both confirmed that Marketo is not yet supporting the GTW simulated live plugin unfortunately. In the meantime, we're just going to promote our past webinar on-demand.

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    Ryan_Lessard
    Ryan_Lessard
    Level 2
    Jul 10, 2017 11:40 PM UTC

    A product manager at Log Me in (GTW) informed me in May 2017 that this integration would be active the beginning of this quarter. Fingers crossed.

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    Anonymous
    Jan 8, 2018 2:41 PM UTC

    Hey All,

    Has there been any update to this? Looking to try and use marketo to promote a simulated live webinar as part of a test. Any feedback would be much appreciated. Thanks!

    J

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      Anonymous
      Feb 1, 2018 1:02 AM UTC

      I am having the same issues. Spoke with support at GoToWebinar today. They said that they expect to support simulated live webinars with Marketo registration by April or May 2018.

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        Rachel_Bosley1
        Rachel_Bosley1
        Level 2
        Feb 6, 2018 6:33 PM UTC

        This is great news! Thanks for sharing Kait Stich​!

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        Rachel_Bosley1
        Rachel_Bosley1
        Level 2
        Feb 6, 2018 6:32 PM UTC

        I'm testing the feature out now, and using Zapier to connect registrants between Marketo and GTW. It's not the most elegant solution, but I'm looking forward to trying it out!

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        Anonymous
        Feb 12, 2018 5:21 PM UTC

        any update on this one? I now have Marketing Managers wanting to use the new GTW functionality...but isn't this fundamentally a recording of a webinar - so we don't really need unique URLs for individuals to log in - or am i missing something?

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        Peter_Kosmal
        Peter_Kosmal
        Level 2
        Feb 23, 2018 5:52 PM UTC

        Just chiming in as another interested party.

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        Anonymous
        Apr 19, 2018 8:58 AM UTC

        I spoke to GTW support yesterday and they have just sent me this response -

        Hello Michael,

        They (meaning GTW) have finally rolled out Simulated Live support however it's only in v2 of our API. You'll need to reach out to Marketo and ensure that they've updated to v2 of our GoToWebinar API: goto-developer.logmeininc.com/gotowebinar-api-overview-v2

        I spoke to Marketo Support and they said the best thing to do would be to add something here: -

        which is what I've done - and here's what I put, as well as the note above: -

        This is important because we are running more and more webinars - less budget in Marketing, so more need to reuse resources - a webinar would be run, recorded and then scheduled in advance using Simulated Live - so it's a huge time saver for Marketing teams. It also allows us to reuse the webinar resource in multiple time zones without local Marketing teams needing to be there to set up/run/monitor/end the webinar...this is a 2018 must-have...

        so I guess now everyone needs to vote for this and we'll see what Marketo do...

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          Adele_Miller
          User Group Leader
          Adele_MillerUser Group Leader
          User Group Leader
          Apr 19, 2018 5:42 PM UTC

          YES thank you Michael, I have voted. We spoke to GTW about this in January and were told to sit tight, so hopefully we are nearly there.

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          Alex_Silveira
          Alex_Silveira
          Level 1
          May 21, 2019 6:13 PM UTC

          Hi -- Does anyone have an update on this?  I am trying to promote a 'recorded' go to webinar via Marketo. Does this integration work yet or no? Thanks.

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          Shane_Rourke2
          Shane_Rourke2
          Level 4
          Dec 19, 2019 6:54 PM UTC

          Any update here? I am thinking about switching to ON24 but preference is to stick with GTW. 

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          Shane Rourke
          Brittini_Smith
          Brittini_Smith
          Level 2
          Dec 19, 2019 9:55 PM UTC

          There isn't a direct integration. You need to use a webhook like Zapier and create the push/pull from GoToWebinar simulated live to marketo. 

          From earlier in this thread, there are instructions which I found helpful:

          For the trigger in Zapier, I used "catch hook" and then "create registrant" as the action in GTW. In Marketo, you'll need to follow the Zapier documentation to create a webhook. So, when someone registers on your Marketo LP, you would have a smart campaign listening for the form fill, and then would trigger the webhook in the flow. The webhook would then trigger in Zapier and create the lead in GTW.

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