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Jennifer_Glantz
Jennifer_Glantz
Level 2
Apr 19, 2019 2:18 PM UTC
Solved

GoToWebinar Recorded Webinars Integration

I was trying to set up an event using a recorded webinar via GTW. I created it in GTW and when I try to link the event partner in settings, the recorded event is not an option - just live webinars. Am I missing something? Does Marketo not support this feature? Thank you!

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    Amy_Goldfine
    Amy_GoldfineAccepted solution
    Level 9
    Mar 30, 2020 5:23 PM UTC

    The Marketo/GoToWebinar integration only supports one-off live webinars: no simulive, on-demand, or recurring webinars. @steven_vanderb3 is a PM on webinars, he may be able to give more insight or a timeline if they are adding more features to the integration roadmap.

    Amy GoldfineMarketo Champion & Adobe Community Advisor
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    7 replies

    Chandini_Kalsy
    Level 2
    Mar 30, 2020 11:49 AM UTC

    Hi,

     

    Did you hear back from Marketo? We are also facing the same issue.

     

    Best regards,

    Chandini

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      Amy_Goldfine
      Amy_GoldfineAccepted solution
      Level 9
      Mar 30, 2020 5:23 PM UTC

      The Marketo/GoToWebinar integration only supports one-off live webinars: no simulive, on-demand, or recurring webinars. @steven_vanderb3 is a PM on webinars, he may be able to give more insight or a timeline if they are adding more features to the integration roadmap.

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      Amy GoldfineMarketo Champion & Adobe Community Advisor
        Eric_Salamon1
        Eric_Salamon1
        Level 6
        Apr 20, 2020 9:36 PM UTC

        Sorry but in simple language, does that mean it doesn't work with any type of webinar that is prerecorded?

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        Amy_Goldfine
        Amy_Goldfine
        Level 9
        Apr 21, 2020 5:57 PM UTC

        Correct.

        Unfortunately, the current GTW integration doesn't support newer features of GTW. 

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        Amy GoldfineMarketo Champion & Adobe Community Advisor
          Cathy_Danahy
          Cathy_Danahy
          Level 2
          Apr 14, 2020 7:19 PM UTC

          Has anybody tried downloading the Recorded Webinar and uploading to Brightcove?  Using the Brightcove integration to track views and trigger Campaigns?

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