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Anonymous
December 2, 2014
已解决

GoToWebinar is not allowing status changes...

  • December 2, 2014
  • 3回复
  • 1688查看
Hi. So after each webinar I need to update the status of those who ask for trials to 'trial request'. The webinar ended at 2pm (40 minutes ago) and the status have all updated in Marketo and have synced with the Salesforce campaign. However, when I attempt to change the status from 'attended' to 'trail request' it just gets overridden and reverts back to 'attended'. How do I get this to stop happening? 
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最佳答案由 Dory_Viscoglio
Hi Amanda, in the Admin section for channels are Trial Request and Attended the same number? If Trial Request is a higher number, I would assume that people wouldn't be able to move back to attended... If they're the same number, I can see this happening. 

3回复

Dory_Viscoglio
Dory_Viscoglio回答
Level 10
December 2, 2014
Hi Amanda, in the Admin section for channels are Trial Request and Attended the same number? If Trial Request is a higher number, I would assume that people wouldn't be able to move back to attended... If they're the same number, I can see this happening. 
Anonymous
December 2, 2014
Hi Dory,
Trial Request is 60 and Attended is 70. I switched them and it seems to have worked! Thank you! 
Evan_Clark
Evan_Clark
Level 2
August 11, 2015

Hi Amanda,

I'm currently building something similar out in Marketo. Can you please explain what filters/triggers/flow steps you added to your Smart Campaigns in order to update statues in Marketo and Salesforce?

Thanks,

Evan

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