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Michael_Florin-2
Level 10
Aug 13, 2021 9:30 AM UTC
Solved

German Umlaut in "From Name"

Hi all,

 

we're trying to send on behalf of the sales rep, and the sales rep has an Umlaut in their name. That doesn't seem to work in the "From Name" of the email. Anything I can do to make that work?

Database:


Token in Email Body:



Token in From Name (Preview and actual email send):

 


Thanks!
Michael

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matjazzAccepted solution
Level 6
Aug 13, 2021 12:36 PM UTC

Hey,

 

try unchecking "HTML Encode Tokens in Emails"  in the field settings.

 

Example:

Best regards,

;m

2 replies

matjazzAccepted solution
Level 6
Aug 13, 2021 12:36 PM UTC

Hey,

 

try unchecking "HTML Encode Tokens in Emails"  in the field settings.

 

Example:

Best regards,

;m

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Michael_Florin-2
Level 10
Aug 13, 2021 12:42 PM UTC

Yeah - fantastic! Thanks for that great idea. 🙂

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