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Anonymous
Nov 8, 2016 10:16 AM UTC
Solved

Form field

Hi, I want to add a form field that is not available on the list within the form builder. I created the field (preferred language) in my admin field management section but still cannot see it in the form builder...why is that?

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Cam_Conrad6
Cam_Conrad6Accepted solution
Level 2
Feb 14, 2017 6:47 PM UTC

Hi Laetitia,

What kind of field is it that you are trying to add?

I was having the same issues and after some research (Lead Owner First Name & Lead Owner Last Name added to a Form? ) learned that you can't add system managed fields to Marketo forms. In my instance that includes a lot of the SFDC fields I was trying to write to.

Cam

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8 replies

Dory_Viscoglio
Dory_Viscoglio
Level 10
Nov 8, 2016 2:13 PM UTC

Have you refreshed? You should be able to see it if you leave the form and refresh.

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Anonymous
Nov 10, 2016 12:45 PM UTC

I have refreshed, still no changes...

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Dory_Viscoglio
Dory_Viscoglio
Level 10
Nov 10, 2016 4:54 PM UTC

This is going to sound silly, but have you confirmed that the field was actually created? If the field exists in Field Management and doesn't show up as an option in a form, I'd reach out to support.

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Devraj_Grewal
Devraj_Grewal
Level 10
Nov 8, 2016 2:17 PM UTC

In addition to what Dory suggested, a couple times when I came across this issue I was already using the field in the form so the field name was not available on the drop down list to add a new field.

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Anonymous
Nov 10, 2016 12:46 PM UTC

I wish that was the problem, but the field did not exist before

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Jessica_Kao3
Jessica_Kao3
Level 7
Nov 10, 2016 11:01 PM UTC

And you can successfully select that field in a smart list. . .

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Cam_Conrad6
Cam_Conrad6Accepted solution
Level 2
Feb 14, 2017 6:47 PM UTC

Hi Laetitia,

What kind of field is it that you are trying to add?

I was having the same issues and after some research (Lead Owner First Name & Lead Owner Last Name added to a Form? ) learned that you can't add system managed fields to Marketo forms. In my instance that includes a lot of the SFDC fields I was trying to write to.

Cam

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    Anonymous
    Feb 15, 2017 7:20 AM UTC

    Hi Cam,

    Thanks a lot, that was the reason I could not see those fields.

    Best,

    Laetitia

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