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Executable campaign smart list
Hi,
Does anyone have used Executable campaign with smart list filter too? I have use case to use executable campaign with smart list. But somehow that is not working due to smart list rule.
Darshil_Shah1Accepted solution
Adobe Champion, Community Advisor, UG Leader
March 27, 2023
Evaluating why a person/people didn't qualify for a nested smart list setup isn't easiest on chat/comment (that too w/o any snapshots or filter setup/conditions to start with)! I'd advise you to verify a couple of things on your end:
- Is the person qualified for the smart list you used as nested smart list in the executable campaign's SL?
- If you have other filters in the executable campaign's smart list, you could make sure that the filtering logic is correct and that the person meets all the criteria as per the campaign's SL.
The smart list in an executable campaign is no different than a normal standalone smart list asset. Do you see an "Execute Campaign" activity in the person activity log? As you'd know, you need to run an "Execute Campaign" flow step for a person to run them through the executable campaign (people don't run through the executable campaigns on their own even if they qualify for the campaign's smart list).