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Anonymous
July 1, 2016
Solved

Error when approving: Illegal characters in options string

Anyone know what this error means? Trying to approve an alert email and it's giving me this message:

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Jim_Thao7
Jim_Thao7Accepted solution
Level 8
July 1, 2016

That is indeed weird.  Anything funky in the plain-text version of the email?

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5 replies

Jim_Thao7
Jim_Thao7
Level 8
July 1, 2016

This doesn't look like a legitimate token, you have a token w/in a token here it looks like.  The {{lead.Role}} token was not properly closed from what I can see in the screenshot.

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Iryna_Zhuravel4
Iryna_Zhuravel4
Level 6
July 1, 2016

Seems like you are missing closing brackets in the "Role" token, Marketo does not recognize it, hence the error

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Anonymous
July 1, 2016

Thanks @Jim Thao​ and @Iryna Zhuravel​.

I think the error message is just condensing the actual copy...my actual email looks like this:

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Jim_Thao7
Jim_Thao7Accepted solution
Level 8
July 1, 2016

That is indeed weird.  Anything funky in the plain-text version of the email?

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Anonymous
July 1, 2016

Aha! You are correct. The text version was parsed. Take the rest of the day off (boss permitting)!

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