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September 29, 2015
已解决

Error Message in Forward to a Friend

  • September 29, 2015
  • 2回复
  • 1227查看

Hi,

I need help in finding solution for this. When I try to send a email using "forward to a friend" option, I get a error message as shown in the below image.

Please suggest me how this can be solved.

Best,

AR

此主题已关闭回复。
最佳答案由 JohnCl9

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

2回复

JohnCl9Adobe Employee回答
Adobe Employee
September 29, 2015

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

October 1, 2015

Thanks John. Now that makes sense. I use test not flow action.

Appreciate your help.

Best,
AR