Skip to main content
Anonymous
Sep 29, 2015 9:47 AM UTC
Solved

Error Message in Forward to a Friend

Hi,

I need help in finding solution for this. When I try to send a email using "forward to a friend" option, I get a error message as shown in the below image.

Please suggest me how this can be solved.

Best,

AR

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
JohnCl9Accepted solution
Adobe Employee
Sep 29, 2015 2:07 PM UTC

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

View in thread

2 replies

Adobe Employee
JohnCl9Adobe EmployeeAccepted solution
Adobe Employee
Sep 29, 2015 2:07 PM UTC

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

Translate
    Anonymous
    Oct 1, 2015 4:48 AM UTC

    Thanks John. Now that makes sense. I use test not flow action.

    Appreciate your help.

    Best,
    AR

    Translate
    Terms & ConditionsAccessibility statement

    Loading footer...