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Anonymous
June 17, 2017
Respondido

Error code: 614 invalid subscription

  • June 17, 2017
  • 4 comentários
  • 3331 Visualizações

My web application has started receiving 614 error which is not listed in the error code page.

I tried to contact support but it looks like I'm not an authorized contact.

Has anyone seen this error before?

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Good to know. Must've been instance downtime, then.


My team finally opened a support ticket and received a reply from Marketo Support.

They found out that it was caused by their quarterly release rollout.

So, watch out when you see 614.

4 comentários

SanfordWhiteman
SanfordWhiteman
Level 10
June 17, 2017

Haven't seen that API error, so this is purely a shot in the dark, but did you recently downgrade to Marketo Spark (or whatever the lite version is called now)? Imagining a case where REST API creds were created before a downgrade, so the creds still exist but the API instance doesn't.

Anonymous
June 17, 2017

We didn't change anything.

But API started working after 2 hours of this mysterious error period.

During this time, only authentication calls made successful.

All the regular calls to REST endpoints failed with 614.

Very strange.

SanfordWhiteman
SanfordWhiteman
Level 10
June 17, 2017

Good to know. Must've been instance downtime, then.

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