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April 24, 2015
解決済み

Engagement Stream - Emails vs. Programs

  • April 24, 2015
  • 2 の返信
  • 1535 ビュー
I'm wondering is there a benefits to have default programs inside of an engagement stream vs. using emails. See the screen shot below. Or should we always just use emails in the steams? What is the easiest - but also most beneficial for reporting purposes?


 
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ベストアンサー Kenny_Elkington
Hi Kelley,

The only added use of programs as nurture stream items is if you need to apply additional flow steps as part of a cast.  If the only functionality of your programs is to send an email, than it is far simpler to add emails directly.

2 の返信

Kenny_Elkington
Adobe Employee
Adobe Employee
April 24, 2015
Hi Kelley,

The only added use of programs as nurture stream items is if you need to apply additional flow steps as part of a cast.  If the only functionality of your programs is to send an email, than it is far simpler to add emails directly.
April 29, 2015
In discussions with Marketo I learned that if you want your reporting success metrics to align in RCE using programs vs. emails is a better choice. Therefore I'll being utilizing programs.