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Erica_Harris2
Level 3
August 18, 2015
Beantwortet

Engagement Program when using programs that have a smart list

  • August 18, 2015
  • 4 Antworten
  • 1764 Ansichten

Just want to check whether, if a lead is filtered out of an email sending program in an engagement stream (via the smart list of the sending campaign), it will drop down to the next program in the stream, or will it get stuck because it never gets sent the email (and thus presumably is not a member of the email sending program)?

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Beste Antwort von Dan_Stevens_

Actually nothing will happen until the next cast - assuming they qualify for that cast.  I asked the same question back in November and it was confirmed here: If a lead doesn't qualify for an Engagement Program cast, does it proceed to the next email?

4 Antworten

Anonymous
August 18, 2015

It should push down to the next program. Run a small test engagement program with two programs and have your test lead qualify for the second and not the first. Shouldn't take too much time to get a 100% yes this is how my engagement program will function.

Dan_Stevens_
Dan_Stevens_Antwort
Level 10
August 18, 2015

Actually nothing will happen until the next cast - assuming they qualify for that cast.  I asked the same question back in November and it was confirmed here: If a lead doesn't qualify for an Engagement Program cast, does it proceed to the next email?

Erica_Harris2Autor
Level 3
August 21, 2015

Thanks.  I thought this was so but couldn't find verification, so thanks for the link.

Anonymous
August 21, 2015

There is another discussion here that explains this in more detail:Program in an Engagement Campaign Does the Eng Prog Skip if the lead doesn't meet the SC rules

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