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Jeff_Canada2
Level 3
September 11, 2015
Question

Engagement over time vs program status in engagement program dashboard

I can't figure out how or why some of my engagement program dashboards show engagement over time and others show program status:

Engagement over time:

Program Status:

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5 replies

Josh_Hill13
Level 10
September 11, 2015

There should be a little gear to change this view.

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Jeff_Canada2
Level 3
September 11, 2015

No gear on the program status and the gear on the engagement over time only allows you to switch the streams you are viewing.

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Jeff Canada
Josh_Hill13
Level 10
September 11, 2015

Ok, so I can confirm that the Engagement Summary shows Engagement Over Time. I cannot modify anything to show the other option.

I thought it might have to do with when the engagement was first setup, but it doesn't look like it.

I wonder if the programs in question are still active or ON?

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Kenny_Elkington
Adobe Employee
Adobe Employee
September 11, 2015

If memory serves this is a result of toggling the Exhausted Content Notifcations setting in Setup.  The ones with it on should show Eng over time.

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Jeff_Canada2
Level 3
November 3, 2015

This didn't change it, I have still not been able to figure this one out... WEIRD!

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Jeff Canada